Security Officer Emergency Call Taker

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Emergency Call Taker in Seattle, WA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Officer supporting a government transit location, you will coordinate communications, monitor activity, document incidents, and relay information to appropriate personnel. Your visible presence and professional service will help deter security-related incidents while supporting a welcoming environment for passengers and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, care, and integrity guide how we serve our communities.

Position Type: Full Time

Pay Rate: $30.33 / Hour

Job Schedule:

DayTimeMon03:00 PM - 01:00 AMTue03:00 PM - 01:00 AMWed03:00 PM - 01:00 AMThur03:00 PM - 01:00 AM

What You'll Do:

• Provide customer service to passengers, visitors, employees, and public agency personnel while carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Receive, prioritize, and dispatch calls for service, coordinating responses to incidents, alarms, medical events, and other critical situations in a calm, problem-solving manner.
• Monitor communications systems, cameras, alarms, and other assigned security-related equipment; report unusual activity and dispatch personnel according to established procedures.
• Maintain accurate dispatch logs, incident records, and shift communications, documenting calls for service and actions taken.
• Coordinate with site personnel, transit operations staff, public agency representatives, and emergency responders to support timely incident response and continuity of operations.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be at least 21 years of age.
• A Guard Card/License is preferred.
• CPR Certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1650445