Assistant Manager

Employment Type: Full time - Permanent

Role summary:

As an Assistant Manager, you will be reporting to a Manager within the Real Assets Team in Jersey, responsible for the provision of administrative support and relationship management to a client portfolio. Working closely with a Manager to provide quality and efficient services to all customers within the portfolio.
 

The Role & Key Responsibilities:

• Maintenance and development of client relationships for which you are the key client contact;

• Engagement with third parties, client advisors and intermediaries;

• Work with the team manager to ensure development of the underlying administration team;

• Monitor adherence to client service level agreements (SLAs) and implementation of customer specific procedures (CSPs);

• Contribute to ad-hoc projects as and when required by the business;

• Work with the Manager to ensure that client responsibilities are managed effectively and to agreed client, best practice, regulatory and statutory deadlines;

• Leading on and developing the junior team to undertake transaction management such as the acquisition/disposal of property and re-financing;

• Assisting with the collation of due diligence and completion of customer take on procedures;

• Monitoring of WIP and billing in accordance with fee agreements;

• Review work produced by the junior team, such as payments and minutes, to ensure high-quality deliverables;

• Manage risk in accordance with Apex Group policies and escalate matters in accordance with procedure where required;

• Perform other duties to support the Manager and team as may be necessary from time-to-time.

Skills Required:

• Excellent communication and organisation skills.

• An understanding of Jersey statutory laws and other related legal and regulatory requirements (e.g. anti-money laundering laws and regulations).

• Motivated and driven.

• Professional CGI (or equivalent) qualification or studying towards CGI;

• Prior experience within the finance industry;

• Ability to mentor, develop and train junior members of staff.

What you will get in return:

• Hybrid working model.

• Life Assurance.

• 25 days of annual leave + bank holidays.

• Income Protection.

• Pension Scheme and Health Care Scheme.

• Positive and hospitable work environment.

• Exposure to all aspects of the business and cross-jurisdiction.

• A genuinely unique opportunity to be part of an expanding large global business + more

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/