- Location
- Mexico - Mexico City Office
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Experience
- 8+ years
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Post Sales Consultant | Ingram Micro
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- 8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
- Strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
- Proven ability to manage complex technical projects and customer-facing engagements.
- Excellent analytical, problem-solving, communication, and stakeholder management skills.
- Ability to work independently and influence technical decisions across teams.
Key Responsibilities
- Provide advanced post-sales technical support and consulting to customers.
- Act as a Subject Matter Expert (SME) and trusted advisor for assigned technologies and solutions.
- Lead the resolution of complex technical issues and critical escalations.
- Manage and deliver technical projects, ensuring customer satisfaction and contractual compliance.
- Collaborate with internal and external stakeholders to drive successful outcomes.
- Mentor junior team members and share technical best practices.
- Identify opportunities for process improvement and service optimization.
What We Offer
- Opportunity to work with leading technologies and global customers.
- Exposure to complex and high-impact technical projects.
- Collaborative, innovative, and growth-oriented work environment.
- Professional development and continuous learning opportunities.
- Career growth within a global technology solutions provider.
- Competitive compensation and benefits package.
Skills
CybersecurityCompliance
