Events Coordinator - Rocky Top Sports World

Events Coordinator - Rocky Top Sports World

RTSW SFM, LLC

LOCATION: Gatlinburg, TN

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS MANAGER

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Rocky Top Sports World is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of (city, community, or greater region/area). You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Rocky Top Sports World is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Coordinator will be responsible for assisting in organization, set-up, and management of events. This position provides direction, training, and development opportunities to part-time staff during events. The Coordinator will work closely with individual event owners as well as other internal departments (Operations, Marketing, etc.) in order to successfully accomplish these responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provides premier customer service to internal and external customers by responding to requests in a timely and professional manner
• Communicates and coordinates courteously and effectively in a family friendly manner with customers, city/county staff, officials, sponsors, volunteers and other outside organizations
• Represents the facility at organization meetings to promote the facility's events
• Coordinates, directs, and participates in setup and breakdown for all events
• Assist with development of local programming, camps, clinics and special events
• Assist Facilities and Grounds Manager as needed for events
• Assist marketing and business development with promotion of events
• Assists with maintaining and controlling inventory of supplies and/or equipment used for events
• Participate in post-event evaluation for all events to identify opportunities for improvement of future events
• Assist with maintaining consistent records regarding event booking, promotion and performance
• Responsible for retail and merchandise sales
• All other duties as assigned

MINIMUM QUALIFICATIONS:

• A bachelor's degree in recreation, sports management, or related field preferred
• 1-3 years of experience in facility or event management, sports administration or a related field preferred
• Working knowledge of multiple sport rules, regulations, and field/court set-up
• Must have excellent interpersonal, problem solving and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays required
• Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
• Facility has intermittent noise