Global Trainer

About MarketStar: 

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. 
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. 

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!  

About the Global Trainer: 

The Global Trainer leads the end-to-end design, delivery, and management of enablement training for MarketStar client teams. This role serves as the training point of contact for the assigned client program; ensuring that training delivery meets world-class standards and directly supports business growth. The ideal candidate will bring strong experience in sales, facilitation skills, and a deep understanding of the sales process to foster a high-performing & development-focused training culture

 Location: UT - Remote

What Will You Do? 

• Plan, prepare and deliver company and client specific inductions / onboarding across a range of different teams. 

• Deliver coaching and training to new and existing members across our Intel portfolio 

• Support Line Managers with the delivery and application of development needs identified during the Probation PIP and PDP processes 

• Support the design and implement engaging development initiatives that will add value across MarketStar 

• Adapt to best practices and new trends & developments in the L&D space 

• Plan, draft and manage key L&D communications 

• Liaise with senior management to ensure training needs assessments are carried out 

• Influence and drive continuous improvement through creating and developing good working relationships with managers and employees 

• Deliver weekly and monthly reports on department activity 

What Will You Need to Succeed? 

• Experience working within an L&D environment, and a clear understanding of Sales and Customer success programs 

• Experience working within technological sales (software and/or hardware products), preferable 

• Highly organized and detail oriented (Project Management skills are beneficial) 

• Proficient use of Windows and Microsoft Office 365 (Teams, Outlook and PowerPoint) 

• Strong communication skills supported by an energetic and engaging attitude 

• Ability to work on your own initiative. 

• Desire to collaborate with global team to fine tune best practices  

• Flexible working schedule to accommodate operational requirements  

• Strong planning capabilities to organize and effectively deliver training to both new and existing team members 

• Ability to effectively engage people and create interest and excitement in the learning and training process  

• Ability to design and curate content utilizing PowerPoint or similar tools  

• Ability to operate and excel in a fast paced and dynamic environment  

• Strong written and verbal communication skills 

• Initiative and ability to perform independently and without direct supervision  

• Reporting and insight delivery 

• Effective time management and organization skills 

• Commitment to customer satisfaction and project success  

• A digital mindset (A person with a digital mindset applies technology to become more efficient and collaborative - someone who is relentlessly curious, questions the status quo and one who doesn't limit themselves to the job scope) 

What We Offer:  

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:  

• Structured learning and career development programs 

• Mental health program 

• Generous Paid Time Off policy  

• Paid medical leave 

• Child/Dependent care reimbursement  

• Education reimbursement 

• 401k match, hardship loan program, access to financial wellness advisor  

• Comprehensive healthcare coverage including medical, dental, and vision  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.