Slot Attendant

Description

Pay Rate: $17.13/hr. + Tips.
Shift: Late Swing/Grave
Position Type: Full-time, non-exempt.

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Starting salary range of $17.13/hr., with opportunities for annual performance-based increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

To pay jackpots and hand pays, fill and service slot machines and assist guests with change. 

SUPERVISORY SCOPE 

• None

ESSENTIAL DUTIES / RESPONSIBILITIES 

• Provide First-Response Guest Service: Greet guests, respond to initial inquiries, and provide accurate information about the department and other property services.
• Promote Property Offerings: Share information about the Casino & Hotel, events, loyalty program, and entertainment offerings to enhance the guest experience.
• Complete Slot Transactions Accurately: Process slot transactions with friendly, efficient service while maintaining accuracy and compliance.
• Process Jackpots & Hand-Pays: Pay and document jackpots and hand-pays with precision, following all required procedures.
• Fill & Service Slot Machines: Perform fills and routine servicing of slot machines to support uninterrupted operations.
• Support Change & Guest Requests: Support guests with change requests and other service-related needs in a timely manner.
• Complete Required Logs & Documentation: Complete daily slot logs and all required paperwork accurately and on time.
• Perform Other Assigned Duties: Complete additional responsibilities as assigned to support departmental operations.

Requirements

Education and Experience:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). 
• Six (6) months experience handling multiple cash transactions on a daily basis.
• Six (6) months of guest service experience.

Skills and Abilities:

• Math Proficiency: Demonstrated ability to perform accurate calculations and apply basic math skills in daily tasks.
• Computer Skills: Proven computer proficiency and ability to learn and use required systems and applications.
• Physical Stamina: Ability to stand and walk for extended periods of time.
• Multitasking Ability: Capable of managing multiple tasks and priorities efficiently in a fast-paced environment.
• Relationship Building: Ability to maintain effective working relationships with personnel at all levels of the organization.
• Two-Way Radio Communication: Ability to communicate clearly and professionally using a two-way radio.

PREFERRED

Education and Experience:

• Previous Slot Attendant experience
• SDS, IGT, CMP, Everi

Snoqualmie Casino & Hotel exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position