- Location
- India - Trivandrum
- Type
- Full-time
- Department
- Customer Enablement; Customer Enablement
- Seniority
- Lead
- Source
- Greenhouse
Description
Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.
Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.
Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.
The Opportunity
We are looking for experienced banking professionals who combine deep domain expertise with strong consulting capabilities.
As a Lead Functional Consultant, you will partner with leading global banks to transform how they design and manage banking products, pricing, billing, rates, fees, and customer relationships. You'll work closely with senior client stakeholders, product teams, and engineering to translate complex business challenges into scalable platform solutions using the Zafin SaaS platform.
If you're passionate about solving business problems, influencing strategic decisions, and delivering impactful banking transformations, we'd love to hear from you.
Key Responsibilities
- Lead client discovery workshops and consulting engagements.
- Analyze business processes, identify opportunities, and recommend scalable solutions.
- Translate business requirements into functional designs using the Zafin SaaS platform.
- Configure banking products, pricing, rates, fees, and business rules.
- Collaborate with Product, Engineering, and Customer teams to deliver successful implementations.
- Support SIT, UAT, production readiness, and client adoption.
- Build trusted relationships with senior client stakeholders and act as a strategic banking advisor.
What We're Looking For
We're looking for professionals with strong experience in Retail, Corporate, or Commercial Banking and a proven track record in banking consulting or transformation initiatives.
Ideal candidates will have experience in:
- Banking product and pricing
- Rates, fees, and billing
- Deposits and payments
- Core banking transformation
- Business process transformation
- Functional consulting and stakeholder management
The ideal candidate is comfortable engaging with senior stakeholders, facilitating workshops, solving complex business challenges, and translating business needs into technology solutions.
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
