Manager, Business Analytics

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Title

Manager- Business Analyst

Business unit

Integrated Facility Management (IFM)

Reporting to

Sr Director- Business Services

Key stakeholders

Account director, On-Account JLL IFM Director, Client RES team (Bank representatives)

Direct reports

Nil

Duties & responsibilities

•                 Understand business and ensures there is integration between business

                 and technology

•                 Work closely with the operations and technical teams and is a major

                 contributor to the requirements specification deliverable

•                 Support the account director to drive Annual account plan across various

                 function

•                 Drive and track India level KPI’s for the account

•                 Support the IFM team in driving change management on major projects

                 and become a single point of contact for operational related updates to

                 the client

•                 Provides analytic support by coordinating data extraction from various

                 databases and data interpretation

•                 Create report templates and data gathering tools to meet desired future

                 standard

•                 Data custodian & controller for all strategic decisions

•                 Trend analysis and aligning with account management team

•                 Technology Tools including Helpdesk – Trending and Analytics

•                 Deliver output files for reports and dashboards

•                 Managing transition of Technology tools between Global and Local teams

•                 Sign off on data roadworthiness

•                 Facilitate Reporting on compliances

•                 Seek and collate data for analytics

•                 Generate MIS and reports as per management requirement

•                 Cross verification of data as per agreed TOR time to time

•                 Generate Daily reports, Weekly reports, MMR, QBR, ABR etc. and own

                  the reports

Performance objectives

•                 Review business processes in order to gain a complete understanding of

                 current procedures and identify improvements

•                 Document those processes, and connect business heads to information

                 technology groups in an organization

•                 Responsible for analysing and modelling existing business processes

•                 To understand and document current business procedures and identify

                 areas for improvement

•                 A thorough understanding of the current state of the organization is

                 necessary prior to recommending changes related to implementing a new

                 business solution

•                 The business analyst is responsible for the knowledge transfer of business

                 implications to the application/database developers and project managers

Key skills

•                 Should have business analysis skills and experience in modelling  

                business processes

•                 Extremely strong communication and presentation skills

•                 Good documentation skills

•                 Industry knowledge will be added advantage

•                 Is very analytical with problem-solving and conflict resolution skills to

                help identify, communicate and resolve issues

Employee specification

•                 Graduated in Analytics from a reputed Management Institute

•                 Should have related experience of 7-10 years

Location:

On-site –Gurugram, HR

Scheduled Weekly Hours:

40

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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