SENIOR MANAGER, COMMUNICATIONS

Position Summary...

What you'll do...

Role Overview

This as an integrated Employer Branding Comms role for Walmart Global Tech in India and our Customer Engagement Services team (CES) across Bengaluru and Chennai. The role will support broader Walmart employer branding priorities catering to diverse external audience and talent segments.

 This is a strategic role for a seasoned communications professional, housed within the Corporate Communications function, with a strong focus on strengthening Walmart’s reputation as an employer of choice and driving high-impact communications aligned to business priorities.

A deft, agile storyteller, the right person for this role brings sharp editorial instincts while knowing which stories live in the technology universe and which ones in the CES world.

About the Communications team: What we do

Key responsibilities

Employer branding and talent comms

• Own and lead the Walmart Global Tech employer branding strategy across our India centers, including CES, aligned to attracting key talent, workforce retention, and business priorities

• Build differentiated narratives that position Walmart as an employer of choice in India across relevant ecosystem stakeholders spanning both Bengaluru and Chennai

• Drive integrated campaigns across digital, social, internal, and external channels, ensuring consistency across all touchpoints in partnership with digital comms

• Partner with HR, recruitment, operations, and business leadership to align communication strategies with evolving workforce needs

• Amplify authentic employee, culture, and innovation stories that strengthen Walmart's employer value proposition across diverse talent segments

CES communications

• Serve as the embedded communications partner for CES teams, developing approaches suited to large-scale operational environments

• Translate workforce dynamics, engagement drivers, and operational priorities into effective communication strategies

• Oversee communication initiatives that support employee engagement, culture-building, change management, and operational alignment within these teams

Site and CES leader communications

• Lead communications for key site initiatives, milestones, leadership visits, and employee engagement programs

• Support shaping executive visibility

• Develop executive communication materials: Messaging frameworks, presentations, briefing notes, and toolkits in partnership with PR lead

Strategic counsel advisory

• Act as a trusted communications advisor

• Provide counsel on messaging, communication risks, employee sentiment, and reputation considerations

• Crisis communications

• Support communication planning during organizational change and business-critical moments, ensuring alignment with broader Walmart India and global priorities

Measurement and impact

• Manage measurement frameworks to evaluate communication effectiveness, employer brand impact, and engagement

• Develop executive-level reports and insights that demonstrate outcomes and business value

• Use data and audience insights to continuously sharpen strategies and storytelling

Qualifications and experience

• 10-14 years of relevant experience in employer branding, corporate communications, or related fields

• Demonstrated expertise in employer branding, workforce communications, and strategic storytelling for diverse talent segments

• Strong track record of partnering with stakeholders and influencing cross-functional teams

• Proven experience in a GCC, technology, retail-tech, or large-scale workforce environment preferred

• Experience in executive communications, leadership visibility, and thought leadership initiatives

• Strong understanding of digital and social channels and communication measurement

• Excellent writing, messaging, and presentation skills; ability to simplify complexity for varied audiences

You are:

• A strategic communications professional who also rolls up their sleeves to execute

• Deeply invested in how communications drives hiring, reputation, engagement, and culture. Identifying the right talent catering to the specific biz needs

• A highly independent self-starter with strong ownership and proactive instincts

• A trusted advisor with sharp judgment and comfort operating at senior levels

• A data-informed storyteller who connects business priorities to compelling narratives

• Energized by fast-moving, multi-stakeholder environments and skilled at navigating them

• Open to travelling between Bangalore and Chennai centers

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That is what we do at Walmart Global Tech. We are a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered.

We train our team in the skillsets of the future and bring in experts like you to help us grow. Here, you can gain new skills and experience, leverage your expertise to innovate at scale, impact millions, and reimagine the future of retail.

This role is based in the Bangalore / Chennai office for daily work, with the flexibility for associates to manage their personal lives.

Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include best-in-class benefits, maternity and parental leave, PTO, health benefits, and much more.

We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, create opportunities for all associates, customers, and suppliers, and be a Walmart for everyone.

At Walmart, our vision is everyone included. By fostering a workplace culture where everyone is and feels included, everyone wins.

Walmart, Inc., is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we understand, respect, and value unique styles, experiences, identities, ideas, and opinions while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Journalism, Communications, Public Relations, or related field and 4 years’ experience in corporate communications, public relations, or relevant area OR 6 years’ experience in corporate communications, public relations, or relevant area.
1 year’s supervisory experience or experience leading cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Politics, journalism, or relevant area, Working in a corporate retail or Fortune 100 environment

Primary Location...

Bldg 2 Cumulus Prestige Tech Cloud, , India