UX Content Strategist & Writer

The UX Content Strategist & Writer will create clear, user-focused content for a complex digital product. This role supports web and mobile experiences and works closely with design, product, research, and development teams to ensure content is intuitive, accurate, and consistent.

Contract: 6+ months (extension / conversion possible)

Hourly rate: $52/hour (T4) $58/hour (IC)

Hybrid - based in Toronto, Ontario (2-3 days / week) - potential flexibility for someone outside of the local market within Ontario

 

• Write clear and concise UX content, including microcopy, for a customer-facing API developer portal.

• Partner with UX/UI designers, product managers, engineers, and subject matter experts to create intuitive developer journeys and content experiences.

• Develop and optimize content for API discovery, onboarding, authentication, setup, error states, guided flows, and self-service support.

• Help shape content strategy, information architecture, taxonomy, and navigation so customers can easily find, understand, and use APIs.

• Edit and proofread technical and UX content for clarity, accuracy, consistency, usability, and accessibility.

• Establish and maintain content standards, terminology, voice, and tone across the developer portal.

 

• 5+ years of experience in content design, UX writing, or a related field.

• Experience creating content for complex digital products, platforms, or developer-facing experiences.

• Strong ability to translate technical concepts into clear, concise, user-centered content.

• Familiarity with developer portals, APIs, API documentation, or technical workflows strongly preferred.

• Experience with information architecture, content hierarchy, taxonomy, and navigation.

• Strong editing and proofreading skills, with a high level of attention to consistency, terminology, and detail.