Retail Support and Merchandising Coordinator

Overview

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

We have an exciting opportunity for a Retail Support and Merchandising Coordinator to join our team. To build effective relationships with retail partners in order to drive opportunities, initiatives and delivery of wholesale targets & company objectives in line with annual plans + working closely with the operations team to ensure timely and efficient delivery to all Irish independent retailers.

Responsibilities

Business:

• Deliver your Irish independent wholesale/ retail objectives and support CM/HOM on delivering Irish wholesale and retail objectives for Irish independants.
• Support CM/ HOM to ensure all pillars of retrospective retailer annual and three yr plans are delivered.
• Drive services as a key point of difference.
• Unlock new commercial opportunities.
• Analyse sales forecasting for Irish retailers, nationally and by store, product & services, ensuring stock goes to the right places to drive the objectives.
• Prepare/co-ordinate sales strategy documents for company meetings. Including;
• Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.
• Monthly buying meeting’s stock and sales analysis.
• Weekly meetings with marketing, Ecom, VM, Op’s, HR, Field or other retailer departments.
• Monthly meetings with Irish Independants to review performance
• Review the sell-in and sell-through with particular emphasis on Christmas, and priority launches. Ensure follow up orders are placed where further stock is required.

Relationship:

• Support your retailer on driving the plan, always being collaborative, partnership driven and top of mind.
• Liaise with CM/ HOM to determine potential opportunities within the top stores & ecom. Present and gain agreement for implementation.
• Support the CM+ HOM with ad hoc financial analysis to ensure financial targets are met.

Sales & Marketing:

• Report weekly stock and sales figures, including competitive analysis. This should include;
• Wholesale tracker
• Monday top line figures
• Key Product Sales
• Get sales process established for self select stores with Irish independents.
• Stock and weeks cover analysis sent and followed up with the retailer and operations.
• Services sales
• Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Ecom, CRM, sampling programmes for designated accounts, securing coverage and buy in.
• Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.
• Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.
• Ensure that the Retail Activity Calendar & NEW’s is kept up to date and communicated to relevant Head Office / Field Sales.

Operations:

• Weekly/ daily communication with operations manager and ops teams to ensure efficiant delivery of stock to all Irish retailers
• Co-ordinate RGA and DGA process for product removals for discontinued lines and manage phase out stock levels.
• Managing operational challenges with retailers to ensure strong product planning
• Own the product ramging for all Irish concepts . Ensuring a cohesive range across all retailers
• Working closely with VM, plan and implement range updates for all formats to allow for new product launches.
• Create and deliver launch plan for new retailers including promo plans, opening order, NSV etc
• Working with CM/ HOM to deliver Irelands priorities.

Office based, with some national travel required and associated overnight stays.

Qualifications

Skills / Abilities

• Commercial
• Team player
• Driven and ability to drive those around them without having direct management responsibility
• Customer and relationship focused
• Ability to be both proactive and reactive
• Attention to detail
• IT skills; advanced excel
• Analytical and numerate
• Persuading and influencing
• Effective negotiation
• Creative and innovative
• Good communicator
• Able to work under pressure

Profile

• 1 to 2 years relevant sales’ experience (FMCG or industry)
• Experience in National Account support or similar functions
• Experience of UK retail market place
• Experience within either a luxury, premium or cosmetic business
• Personal affinity with brand and products
• Cross functional experience an asset but not essential
• Experience of producing trade marketing plans desirable
• Graduate calibre

Competencies

• Creativity and Innovation Management
• Strategic Agility
• Managing Vision and Purpose
• Customer Focused
• Drive for Results
• Dealing with Ambiguity