Business Control Executive - Global Technology Risk, Services & Controls

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:
This job is responsible for leading a function dedicated to designing a strategy to drive internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include ensuring capabilities are in place to drive the day-to-day execution of the Operational Risk Management Framework, including the implementation of LOB and ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include providing oversight and establishing effective quality assurance and control processes.

The role is accountable for driving governance excellence, ensuring effective controls and capabilities are in place to execute the Operational Risk Management Framework day to day, ensure adherence to enterprise-wide standards, and enable operational transparency across Global Technology.   This role establishes and oversees the frameworks, policies, operational controls governance, and resiliency capabilities that enable disciplined execution, regulatory compliance, and sustainable business performance partnering closely with Enterprise Policy and Control Functions to ensure governance capabilities are consistently executed, risks are proactively managed, and executive leadership has meaningful insight into the health of the organization.

Influencing across a highly matrixed environment, the role brings together risk, controls, governance, and analytics to deliver sustainable outcomes.  This role requires a proven forward-thinking executive who can integrate business and technology perspectives, champion AI-led efficiency in control monitoring, and translate complex risk and control insights into clear, actionable executive narratives.

Responsibilities:

• Central Risk & Compliance Governance: oversees Global Technology central risk governance, including AIM processes, covered persons monitoring, regulatory checks, compliance with Registrations & Licensing, Info Wall protocols, and maintains governance processes and training that support regulatory adherence across Global Technology. 
• Business Electronic Communications Retention Governance (ECRG): governance and oversight of the Business Electronic Communications Retention policy, ensuring compliance with organizational standards and regulatory requirements, including governance routines for mobile communication programs and leading issue remediation efforts.
• Enterprise Services Framework & Taxonomy (ESFT) and Global Recovery and Resolution Program (GRRP) Governance: governance and oversight of framework and taxonomy standards and deliverables, ensuring regulatory compliance, alignment with enterprise standards and organizational protocols, and quality and consistency.
• Risk Culture & Executive Reporting: acts as an ambassador of the risk culture, monitoring and reporting on the Technology operational risk profile and translating control insights into clear, actionable executive narratives.
• Managerial Responsibilities: consistent across Bank of America as a people manager. 

Managerial Responsibilities:
This position will have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Required Qualifications:

• 10+ years of experience in the following areas
• Controls and Risk Management:  Executes the Operational Risk Management Framework, challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short- and long-term profitability.
• Stakeholder Management & Influence: Builds trusted relationships and drives alignment across a highly matrixed environment, influencing senior stakeholders.
• Strategy Planning & Development: Sets strategy for internal control discipline, policy governance, translating enterprise standards into Technology specific processes/tools.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Decision Making & Problem Solving: Leads through ambiguity and conflict with sound judgment, balancing trade-offs and driving timely, well-reasoned decisions.
• People Manager, Coach and Enterprise Talent Leader: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.  Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.
• Drives Continuous Improvement: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.  champions end-to-end process efficiency and a strong risk culture

Skills:

• Controls Management
• Oral Communications
• Risk Management
• Stakeholder Management
• Strategy Planning and Development
• Continuous Improvement
• Drives Engagement
• Influence
• Strategic Thinking
• Talent Development
• Data and Trend Analysis
• Decision Making
• Problem Solving
• Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130)

Pay and benefits information

Pay range

$175,000.00 - $250,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.