Liaison Supervisor | LTO

Location: Talamban, Cebu City

Work Setup: Fully Onsite

Work Schedule: Dayshift | Monday - Friday

About the Role

The Liaison Supervisor will manage government-related processes tied to motorcycle registration, permits, licenses, and vehicle paperwork. The person in this role will liaise between government offices and internal teams to keep processing on schedule, maintain regulatory compliance, and provide day-to-day leadership to the Liaison team.

Key Responsibilities

• Manage registrations, renewals, permits, licenses, OR/CRs, and plate releases for motorcycles.
• Act as the main link with LTO and other government bodies to keep transactions compliant and moving.
• Track applications in progress and step in to clear up any bottlenecks.
• Keep tabs on regulatory changes and pass along relevant updates to other departments and branches.
• Be the go-to person for questions about registration, required documents, and government processes.
• Help refine internal procedures to improve compliance and speed up registration workflows.
• Partner with Accounting, Sales, Operations, Audit, Merchandising, suppliers, and other teams on registration-related work.
• Keep an eye on related costs — payments, petty cash, travel requests.
• Check documents and reports for accuracy and proper record-keeping.
• Lead, coach, and evaluate the Liaison team's performance.
• Handle operational issues, customer or branch concerns, and regulatory matters as they come up.
• Protect company documents, funds, and sensitive information.
• Visit branches periodically to check that procedures are being followed consistently.

Qualifications

• Bachelor's degree in Industrial Engineering, Business Administration, Public Administration, or a related field.
• 3+ years of experience in liaison work, government transactions, vehicle registration, or similar administrative roles.
• Prior supervisory or team lead experience preferred.
• Knowledge of LTO processes (OR/CR issuance, plate release, permits, renewals) is a plus.
• Strong skills in coordination, documentation, stakeholder management, and problem-solving.
• Comfortable with Microsoft Office.
• Good communicator who works well with people inside and outside the company.
• Open to traveling to branches and government offices as needed.
• Valid driver's license is a plus.