- Salary
- $5k+
- Location
- Toledo, Ohio · Toledo, Ohio, United States
- Department
- Administration
- Education
- High School
- Source
- Greenhouse
Description
Overview
Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.
Part-time: 8:30a - 6:30p every other weekend
Responsibilities
- Greet customers entering and leaving the community, using customer name whenever possible
- Answer customer calls and direct them appropriately
- Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions
Qualifications
- Education: High school diploma or equivalent
- Experience: A minimum of 1 year
- Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
- Excellent customer service and communication skills, both written and verbal
- Computer Skills: Proficient in Microsoft Office
BENEFITS*
Health & Wellness
- Medical Insurance with free virtual doctor visits
- Vision & Dental Insurance
- Pet Insurance
- Life Insurance
- Employee Assistance Program (EAP) for personal and professional support
Financial Security
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) that accrues immediately from day one
- Paid Holidays for a healthy work-life balance
- Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
- Tuition Reimbursement up to $5,250 per year for ANY field of study
- Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
- Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
- Legal & Identity Theft Protection
Growth & Development
- University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
- Multiple Partner Discounts available for various products and services through Access Perks
- Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work
*Some benefits, including PTO and tuition reimbursement, are based on hours worked.
Apply today and begin a meaningful career as a Receptionist at Otterbein!
Skills
Customer Service
