Showroom Sales Consultant – Premium Tiles & Interior Finishes

Showroom Sales Consultant – Premium Tiles & Interior Finishes

Industry: Luxury Retail | Building Materials & Interior Finishes
Location: Nairobi, Kenya
Salary: KES 50,000 Gross per Month + Attractive Profit Sharing Structure + Bonuses + Other Benefits.

About the Role

Our client is one of Kenya's leading destinations for premium ceramic and porcelain tiles, luxury sanitary ware, bathroom accessories, and interior finishing solutions. Serving homeowners, architects, interior designers, contractors, and property developers, they are renowned for delivering exceptional products and an outstanding customer experience.

They are seeking an eloquent, confident, and service-driven Showroom Sales Consultant who is passionate about helping customers create beautiful spaces.

This is more than a sales role it is about building relationships, inspiring confidence, and delivering a memorable customer experience. The successful candidate will be a natural communicator who enjoys engaging with people from all walks of life, works collaboratively with colleagues, and thrives in a fast-paced, customer-focused environment where teamwork and service excellence are at the heart of everything.

Key Responsibilities

• Deliver an exceptional showroom experience by warmly welcoming customers, understanding their needs, and recommending products that best suit their projects.
• Guide customers in selecting premium tiles, sanitary ware, bathroom accessories, and interior finishing solutions that align with their style, budget, and design vision.
• Provide professional advice on tile applications, layouts, finishes, quantities, and product specifications to help customers make informed purchasing decisions.
• Build and nurture strong relationships with architects, interior designers, contractors, developers, and retail partners to generate repeat business and referrals.
• Identify and pursue new business opportunities through networking, client visits, referrals, and proactive sales activities.
• Prepare quotations, negotiate within approved pricing guidelines, follow up on proposals, and successfully close sales.
• Coordinate with warehouse and operations teams to ensure accurate order fulfilment and timely deliveries.
• Maintain accurate customer records, quotations, and sales activities within the CRM or sales management system.
• Ensure the showroom remains attractive, well-merchandised, and reflective of the company's premium brand standards.
• Stay informed on new product collections, design trends, competitor offerings, and market developments.
• Consistently achieve and exceed individual sales targets while contributing to overall showroom performance and customer satisfaction.

Qualifications & Experience

• Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, Interior Design, Architecture, or a related field.
• Minimum of 2 years' experience in consultative sales within tiles, sanitary ware, interior finishes, furniture, home décor, kitchens, bathrooms, building materials, luxury retail, hospitality, automotive, or other premium customer-facing environments.
• Proven ability to consistently achieve and exceed sales targets.
• Outstanding verbal communication, presentation, and interpersonal skills.
• Confident engaging high-value clients and influencing purchasing decisions with professionalism.
• Strong networking, negotiation, and relationship-building skills.
• Excellent customer service orientation with a genuine passion for creating exceptional customer experiences.
• Computer proficiency, including Microsoft Office; CRM experience is an added advantage.
• Self-driven, commercially minded, and motivated by achieving results and earning performance-based commissions.

Who Will Excel in This Role?

We're looking for someone who:

• Is naturally eloquent, articulate, and confident, with the ability to engage customers and build trust effortlessly.
• Has a genuine spirit of service and consistently goes above and beyond to deliver an exceptional customer experience.
• Thrives in a premium retail environment where professionalism, presentation, and customer satisfaction are paramount.
• Is a strong team player who collaborates effectively with colleagues across the showroom, warehouse, and operations teams.
• Builds lasting relationships that generate repeat business and customer referrals.
• Enjoys meeting new people, networking, and creating new business opportunities.
• Is proactive, positive, and solutions-oriented, remaining calm and professional even during busy periods.
• Is driven by achieving ambitious sales targets while maintaining the highest standards of customer care.
• Has a passion for interiors, design, and helping customers create beautiful living and working spaces.

Why Join?

• Represent one of Kenya's leading brands in premium tiles and interior finishes.
• Earn a competitive salary plus an attractive uncapped commission structure.
• Receive ongoing product and sales training to develop your expertise.
• Work with premium products that transform homes and commercial spaces.
• Join a collaborative, customer-focused team that values professionalism, excellence, and continuous growth.
• Enjoy opportunities for career progression as the business continues to expand.

How to Apply

If you're an eloquent and confident sales professional with a genuine passion for customer service and enjoy helping clients create beautiful spaces, we'd love to hear from you.

Submit your CV no later than 13th August 2026.