- Location
- Kuala Lumpur, Malaysia
- Type
- Full-time
- Department
- Finance
- Experience
- 3+ years
- Education
- Certification
- Source
- Workday
Description
KEY ACCOUNTABILITIES
Service Performance and Issue Resolution
Execute daily Corporate Tax compliance tasks (e.g., handling of local tax payments, management of local tax provisions, preparation of local tax returns, filing of local tax returns and support of corporate tax audits), compliance of Other Taxes (e.g., post withholding tax, pay withholding tax, prepare withholding tax returns, file withholding tax returns), local Transfer Pricing Documentation and compliance (e.g., process transfer pricing documentation, prepare transfer pricing filings), local Tax Reporting (e.g., manage tax accounting, manage tax reporting to Group, manage external GloBE QDMTT provision / return / filings if any in close collaboration with Group Tax), and local Tax Risk Management (e.g., assess and communicate risk levels appropriately), ensuring timely and accurate execution according to defined work instructions and SLAs
Monitor own KPIs and SLAs and take corrective actions in case of deviations
Ensure timely execution of Tax activities aligned with closing calendars and reporting deadlines
Handle operational issues and exceptions and ensure timely resolution
Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence
Escalate structural issues, risks, and recurring defects to the relevant stakeholders
Process Improvement and Standardization
Contribute as SME to standardization and continuous improvement of Tax processes and procedures
Work closely with the B2C process management team and Group Tax (Headquarter) to support global alignment and continuous improvement of underlying processes
Support the implementation of new or updated work instructions, tools, and systems along the process including system testing and change management (e.g., end user training) working closely with the OS&S Transform layer and Group Tax (Headquarter)
Document and align with the process management team on the updates required to the standard operating procedures and control matrices to reflect process changes and lessons learned
Collect improvement ideas, contribute to the operational improvement backlog and work with the team lead and the process management team on the prioritization
Participate in pilot activities, testing, and training related to changes impacting the operational line
Ensure adherence to compliance standards including local tax laws and international tax regulations, accounting standards (IFRS, GAAP), and internal and external audit requirements
Stakeholder Management and Communication
Collaborate with the Corporate Tax Manager to ensure alignment between execution and operational targets
Work in close partnership with Group Tax ensuring consistency in operations, compliance and reporting
Engage with Specialists and Team Leads within Book-2-Close and adjacent processes to ensure coordinated service delivery
Liaise with local tax authorities, auditors, and external consultants as required
Communicate effectively with internal business units on tax implications and compliance requirements
JOB REQUIREMENTS
Education
University degree in Accounting, Finance, Taxation, Law, or related fields
Advanced certifications in Tax (e.g., CTA, CTP, ATP, CPA, CTA, ACCA, or equivalent) are advantageous
Relevant vocational education with significant experience may be considered
Experience
3-5 years of experience in a process- or function-related operational role, preferably in a global shared services organization
Experience working with SAP and tax/reporting systems (e.g., OneStream)
Experience performing root-cause analysis and supporting system/process improvement initiatives, including change management (i.e., end user training)
Knowledge and skills
Solid knowledge of corporate tax, other taxes, transfer pricing, and tax risk management processes
Knowledge of global tax regulatory developments, BEPS / GloBE / Pillar 2 regulations, and accounting standards
Knowledge of tax compliance, local tax laws and international tax regulations, tax audits, and regulatory reporting
Proficiency in SAP, tax systems, reporting tools (e.g., OneStream) and workflows
Ability to handle confidential financial records securely
Comfortable coordinating with Controlling, Accounts Payable, Accounts Receivable, and other finance stakeholders
Other requirements
Very good command of English, both oral and written
Additional language(s) beneficial depending on team location and scope
High level of confidentiality when handling sensitive financial information
