Senior Garage Door Technician

 Master the Trade, Lead the Field: Garage Door Service & Sales Technician (Promotional Track to Field Manager)

About the Company

At Supreme Garage Door (SGD Garage Door), we are a people-first company driven by proven processes and measurable results. In just eight years, we have grown from three technicians to a team of over 100 professionals across two states, scaling to $20 million in annual revenue with an aggressive vision to reach $100 million and beyond.

We built our success on high standards, clear accountability, and having each other’s backs. We train our team, back them completely, and make decisions based on data, clarity, and growth. We operate with an authentic "all-hands-on-deck" culture where everyone stays humble, supports the team, and works together to take care of homeowners and businesses the right way the first time.

About the Role

Are you an elite technician who thrives on solving complex mechanical puzzles, closing high-value repairs, and delivering an unforgettable customer experience? More importantly, are you the technician that everyone else in the shop calls when they get stuck in the field?

Supreme Garage Door is seeking an experienced Senior Garage Door Service & Sales Technician ready to take their career to the next level. This role begins on the front lines: diagnosing systems, performing precision service, and presenting premium repair and upgrade options to homeowners.

However, this is not a static technician role. As you demonstrate technical mastery, strong sales acumen, and consistent leadership, you will transition into our Field Manager / Field Trainer track. In that capacity, you will step out of routine solo dispatching to coach technicians in real time, rescue difficult calls, lead on-site field training, and set the standard of excellence across our growing fleet.

What’s In It for You

• High Earning Potential: $95,000 to $115,000+ per year OTE, aggressive commission tiers, and performance bonuses.

• Paid Training

• Fully Equipped Take-Home Truck: Modern, well-stocked company service vehicle, complete with fuel card and tools support.

• Comprehensive Healthcare: Robust health coverage options including medical, dental, and vision insurance.

• Retirement Security: 401(k) program to invest in your long-term wealth.

• Work-Life Balance: Flexible scheduling and paid time off (PTO).

• Continuous Paid Training: Ongoing technical, sales, and executive leadership development to ensure you keep growing.

• Accelerated Career Path: A transparent, performance-backed runway directly into a dedicated Field Manager / Field Trainer position as SGD expands into 6 to 8 new metropolitan markets.

Field Diagnostics & Technical Service

• Diagnose mechanical and electrical failures across residential garage doors, commercial assemblies, track systems, springs, openers, and access controls.

• Execute high-quality repairs, adjustments, panel replacements, and safety overhauls with unmatched workmanship.

• Perform multi-point safety inspections to proactively identify worn components, balance issues, and critical hazards.

Consultative Sales & Customer Communication

• Deliver clear, educational presentations to homeowners, explaining the "why" behind system failures and the value of preventative upgrades.

• Quote and close premium parts, complete rebuild packages, high-end openers, and full door replacements.

• Build genuine trust on every service call, ensuring 5-star customer satisfaction and repeat business.

• Collect customer payments and complete accurate digital paperwork via mobile software before leaving the job site.

Operational Discipline

• Maintain an exceptionally clean, safe, organized, and fully inventoried service truck.

• Manage accurate work orders, invoices, and job documentation inside our dispatch software.

• Communicate seamlessly with dispatchers, customer service representatives, and management to maintain schedule efficiency.

The Leadership Runway: Field Manager & Trainer Track

As you transition into field leadership, you will become the primary anchor for our technicians on the ground, with responsibilities including:

• Live In-Field Support: Serve as the go-to technical advisor, providing real-time diagnostic help and stepping in to assist with complex or escalated repairs.

• Sales & Conversion Coaching: Ride along with newer or struggling technicians to coach them through estimate presentation, objection handling, and closing high-margin jobs.

• Job Preservation & Escalations: Step into challenging customer service scenarios to de-escalate tension, resolve technical disputes, and save the sale.

• Quality Audits & Standards: Inspect completed jobs to verify that mechanical safety, aesthetic neatness, and documentation meet SGD’s exacting standards.

• Onboarding & Skill Development: Conduct structured field training for new hires, running hands-on drills and evaluating performance milestones.

Required & Preferred Experience

• Trade Experience: Proven track record as a Home Services Technician (2+ years garage door experience a plus).

• Sales Track Record: 3-5 years demonstrated success in consultative upselling, in-home quoting, and closing service repair options.

• Physical Capability: Ability to safely lift and maneuver 80–100 lbs, work comfortably on ladders, and handle the physical demands of year-round field service.

• Tech-Savvy: Comfortable utilizing mobile tablets, field service dispatch software, and digital payment systems.

• Availability: Flexibility to support occasional evening or weekend demands as required by business volume.

Key Attributes for Success

• Natural Leadership: You enjoy sharing knowledge, teaching others how to do things right, and watching your teammates succeed.

• Ownership Mindset: You take complete accountability for your vehicle, your metrics, your safety, and your reputation.

• Customer-Centric Communication: You translate technical jargon into clear, straightforward language that helps homeowners make confident decisions.

• Humble Team Player: You embrace our "all-hands-on-deck" philosophy—no job is beneath you, and you prioritize team wins over individual ego.

• Growth Ambition: You want more than just a service route; you want to help scale an industry-leading company from $20M to $100M+.

Why Join Us?

At Supreme Garage Door, you aren't just another technician turning wrenches in a van. You are stepping into an elite technical role engineered to launch you into field leadership. With premium earning potential, a fully stocked truck, uncapped commissions, and a dedicated team backing you on every call, your upside is unlimited.

Apply today and start building your legacy with a team that has your back every mile of the way!

Supreme Garage Door LLC is an equal opportunity employer.