- Location
- Fayetteville, NC
- Type
- Part-time
- Source
- Paylocity
Description
Description
Position Summary:
Under the supervision of the Fayetteville Cares Director, the Community Wellness Specialist is responsible for providing psychosocial support services through the Safeguard Veterans Task-Sharing Initiative. This position works directly with Veterans and other individuals experiencing instability, stress, behavioral health challenges, or barriers to self-sufficiency by helping them develop practical skills that promote emotional regulation, problem solving, resilience, and overall wellness.
The Community Wellness Specialist delivers evidence-based CETA Psychosocial Support Services (CPSS) after completing required training and certification. This position focuses on relationship-building, engagement, support, and skill development while helping participants identify goals and connect with appropriate community resources.
This role is designed for individuals with strong relational skills and a heart to serve. Healthcare credentials are not required.
General Responsibilities:
Fayetteville Cares serves as a Day Resource Center focused on providing support to those affected by homelessness, hunger, behavioral health challenges, and the everyday challenges of life.
As a Fayetteville Cares team member, you are expected to support this mission by creating an environment centered on dignity, hospitality, support, encouragement, and next steps.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
• Be a culture carrier of Fayetteville Cares
• Build trusting relationships with Veterans and community members participating in the
Safeguard program
• Complete all required CPSS training, supervision, and certification requirements
• Deliver evidence-based psychosocial support interventions using the CPSS model
• Assist participants with developing emotional regulation, coping, problem-solving, and wellness skills
• Facilitate structured individual and group support sessions as assigned
• Support participants in identifying strengths, goals, and action steps toward stability
• Utilize grounding, behavioral activation, cognitive coping, problem solving, safety planning, and
substance use reduction techniques as trained
• Maintain assigned participant caseload and complete required follow-up activities
• Document services, assessments, and participant progress in CareConfidence and other required
systems
• Participate in weekly supervision, coaching sessions, and case reviews
• Identify participants who may require additional support and assist with referrals to higher levels of
care when appropriate
• Collaborate with Fayetteville Cares staff, providers, volunteers, and community partners to support
participant success
• Assist with outreach and engagement efforts focused on identifying Veterans and community
members who may benefit from services
• Support a welcoming, safe, and encouraging environment within the Day Resource Center
• Network with Veteran-serving organizations and community partners to strengthen service
connections
• Assist with front desk operations as assigned, including welcoming guests, providing general program
information, and supporting a positive guest experience.
• Perform other duties, projects, and responsibilities as assigned by Fayetteville Cares leadership to
support organizational operations, program objectives, and guest services.
Requirements
Job Qualifications:
- Customer Service Experience
- Ability to use Ipads and computers
Physical Requirements:
- Ability to move throughout the Day Resource Center during assigned shifts
- Ability to facilitate meetings, support groups, and participant engagement activities
- Ability to occasionally lift and move supplies up to 25 pounds