- Location
- Knoxville, TN, US
- Type
- Full-time
- Department
- Customer Service
- Education
- Associate
- Closing date
- Today
- Source
- iCIMS
Description
Overview
PURPOSE STATEMENT:Plan, direct or coordinate one or more administrative or operational services of the facility.
Responsibilities
ESSENTIAL FUNCTIONS:• Establish goals and objectives of the administrative support staff of the facility.• Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and highlevel of customer service.• Responsible for administrative and clerical procedures and processes.• Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff tofacilitate smooth operations of the facility while maintaining appropriate coverage, scheduling andtraining.• Provide staff management to include hiring, development, training, performance management andcommunication to ensure effective and efficient department operation.• Ensure compliance with accrediting and regulatory requirements.• Prepare operational reports showing progress or status.• Monitor facilities and/or operational systems for effectiveness.• Supervise operations of the facility administrative support staff, ensuring compliance with policies andprocedures.OTHER FUNCTIONS:• Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:• Associates degree required. Bachelor’s degree preferred.• Three or more years’ administrative experience required.• One or more years’ supervisory experience required.• Previous experience in vendor management, facilities or operations support role preferred.
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