Director, Product Management - agentOS Marketplace & Monetization

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Product Management - agentOS Marketplace & Monetization

About your role

Own how financial institutions discover, evaluate, activate, consume, and pay for Fiserv-built, client-configured, and partner-built agents. The role connects marketplace experience with catalog, packaging, entitlements, provisioning, metering, rating, billing, invoicing, and financial operations.

This role owns the commercial product architecture behind the marketplace. The candidate can discuss commercial models with clients and Sales, integration requirements with Engineering, and invoicing, taxation, revenue recognition, and controls with Finance.

What you'll do

• Define strategy and roadmap for marketplace, catalog, packaging, pricing, entitlements, provisioning, metering, rating, billing, invoicing, and partner commercial capabilities.

• Own the commercial journey from product definition and discovery through contracting, activation, consumption, renewal, expansion, adjustment, dispute, and retirement.

• Define how agentOS offerings, packages, prices, credits, entitlements, and billing attributes flow through eCRM and related catalog, provisioning, billing, and reporting systems.

• Design flexible subscription, usage, transaction, query, outcome, committed-consumption, tiered, credit-based, and hybrid pricing and billing models.

• Define credit purchase, allocation, consumption, replenishment, expiration, overages, discounts, adjustments, refunds, reconciliation, and audit trails.

• Establish transparent experiences for usage, credit balances, consumption drivers, forecasted spend, charges, invoices, and dispute investigation.

• Partner with Finance, Accounting, and Tax to translate policy into invoicing, taxation, revenue recognition, financial control, reconciliation, and reporting requirements.

• Partner with Engineering, Sales, Legal, Product Marketing, Operations, and Product Partnerships on usage events, integrations, offers, economics, and launch readiness.

Experience you'll need to have

• 8+ years of product management experience with enterprise SaaS, marketplaces, billing, fintech, payments, commercial platforms, or related products.

• Experience with product catalog, entitlement, provisioning, metering, rating, billing, invoicing, reconciliation, financial reporting, or contract-to-cash workflows.

• Experience defining subscription, consumption, transaction, outcome, committed-use, credit-based, or hybrid commercial models.

• Strong technical fluency across APIs, usage events, commercial data flows, integrations, controls, and platform architecture.

• Practical AI fluency, including using AI-assisted tools to produce analyses, commercial models, prototypes, requirements, and executive-ready presentations.

• Financial-services commercialization fluency and the ability to partner credibly with Finance, Accounting, Tax, Sales, Engineering, and clients.

Experience that would be great to have

• Experience with eCRM or a comparable product catalog and inventory platform.

• Experience designing pricing or billing for AI, cloud, API, data, or variable-consumption products.

• Experience with marketplace distribution, partner revenue sharing, settlement, or financial-services platforms.

• Experience designing client experiences for usage transparency, invoice explanation, reconciliation, or disputes.

How you'll work

This role is on-site Monday through Friday. Travel requirements will align with the approved requisition.

Salary Range

$163,200.00 - $244,800.00

These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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