Specialist Accounting & Reporting

Service Performance and Issue Resolution

• Execute and oversee daily and monthly B2C Accounting operational tasks, including GL Accounting (e.g., process journal entries, prepare and post recurring journals), Month-end Closing (e.g., perform close management, perform reconciliations, perform FI invoice accruals), Internal Reporting (e.g., prepare reporting package) and External Reporting (e.g., prepare statutory financial reports), ensuring timely and accurate execution

• Act as the point of contact for statutory audit support, coordinating and managing statutory financial audits, preparing audit documentation, and responding to auditor requests

• Ensure the accuracy of financial postings, support documents, reconciliations, and closing steps, ensuring alignment with closing calendars and reporting deadlines

• Resolve complex escalations related to incorrect postings, mismatches, missing documentation, or unclear account balances, performing root-cause analysis and implementing corrective actions

• Identify and monitor (recurring) issues, perform root cause analysis and work with the process management team on the remediation or improvement to prevent recurrence

• Escalate structural issues, risks, and recurring defects to the appropriate channels

Implementation of Changes and Improvements

• Contribute as SME to standardization and continuous improvement of B2C Accounting & Reporting processes and procedures

• Work closely with the B2C process management team to ensure continuous improvement of underlying processes

• Support the implementation of new or updated work instructions, tools, and systems along the process (e.g., SAP, Coupa - Treasury, Trintech - Cadency, OneStream) including system testing and change management (e.g., end user training)

• Document and align with the process management team on the updates required to the standard operating procedures and control matrices to reflect process changes and lessons learned

• Collect improvement ideas, contribute to the operational improvement backlog and work with the team lead and the process management team on the prioritization

• Participate in pilot activities, testing, and training related to changes impacting the operational line

Process Accuracy and Reconciliation

• Ensure accuracy of accounting entries and closing documentation in accordance with IFRS/GAAP and company policies

• Perform reconciliations, investigate and resolve variances, and ensure completeness of supporting evidence

• Maintain and test key controls around accounting postings and closing activities to support compliance and audits

• Support month-end close activities by ensuring all items are posted or adequately reconciled for financial reporting

• Coach and provide guidance to peers on accounting workflows, closing activities and audit readiness

Stakeholder Management and Communication

• Coordinate with Controlling, Accounts Payable, Accounts Receivable, and other finance stakeholders to resolve complex issues and align on the remediation

• Serve as primary SME contact for internal stakeholders on accounting treatment, closing steps and statutory reporting

• Provide clear, timely communication to stakeholders on the status of escalations, corrective actions and process changes

• Act as key liaison for external auditors, supporting audit requests and ad-hoc queries related to statutory audits and reporting

Education

• University degree in Finance, Accounting, Business Administration, Economics, or related field

• Relevant vocational education with significant experience may be considered

Experience

• 3-5 years of experience in accounting, B2C operations, month-end closing, statutory audit support, or related financial operations, preferably in a global shared services organization

• Experience working with accounting and closing systems (e.g., SAP, Coupa - Treasury, Trintech - Cadency, OneStream) and performing reconciliations

• Experience performing root-cause analysis and supporting system/process improvement initiatives, including change management (i.e., end user training)

Knowledge and skills

• Strong expertise in GL Accounting, month-end closing, statutory audit and external reporting processes

• Solid understanding of accounting standards (IFRS/GAAP) and statutory reporting requirements

• Strong expertise with SAP FI and accounting-related modules or comparable systems – SAP S4/HANA experience is an advantage

• Solid understanding of internal controls and audit compliance requirements

• Strong attention to detail for financial documentation and closing evidence

• Ability to handle confidential financial records securely.

• Excellent communication skills and ability to act as an SME with stakeholders

• Analytical mindset with strong problem-solving and process-orientation skills

Other requirements

• Very good command of English, both oral and written

• Additional language(s) beneficial depending on team location and scope

• High level of confidentiality when handling sensitive treasury and financial information

Reporting Line(s)

Solid line(s) to: Team Lead Accounting & Reporting

Working Relationships

Internal contacts:

Team Lead Accounting & Reporting

Head of Accounting & Reporting

Process management within Book-2-Close

Controlling, Accounts Payable and Accounts Receivable teams

Project team (e.g., for any implementation projects)

Other Specialists within Book-2-Close and adjacent processes

Internal Auditors

External contacts

Service providers or external business partners as required for daily operations

External auditors

Legal bodies

Tool and technology providers