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Telehealth Business Development Director

Jacksonhealthcare

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Location
Alpharetta-Florence, United States of America
Workplace
Onsite
Type
Full-time
Department
IT
Seniority
Director
Experience
5+ years
Source
Workday

Description

Overview


LocumTenens.com has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at LocumTenens.com plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: https://www.youtube.com/watch?v=sY9195GCJzQ.


We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.


POSITION SUMMARY:
The Director of Telehealth Business Development provides telehealth support to our existing specialized
teams. This role manages the direct marketing initiatives and drives internal communication with our sales and
recruiting groups to improve the working knowledge of telehealth services and expand program visibility and
consultative services. The Director of Telehealth Business Development works with each production team and
drills into the specialty lines offered via telehealth. This role works closely with the Telehealth Program Director
to ensure sales associates are properly educated and equipped to sell and recruit for digital health programs.
This position is responsible for finding new business verticals for telehealth through cold calling, developing
relationships at conferences, and facilitating new opportunities on social media platforms.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Telehealth Subject Matter Expert (SME) and Sales Support - 50%


• Leads and leverages extensive experience to drive strategic contract negotiations, innovative solutions, and successful execution of high-value telehealth opportunities outside of Behavioral Health Targets.
• Conducts in-depth research on telehealth trends and utilizes insights to work with the marketing team to develop team specific content, driving the promotion and sales of telehealth solutions.
• Assist the Telehealth Program Director with designing comprehensive training programs for sales
associates on emerging telehealth industry trends, ensuring they effectively integrate this knowledge into the sales process for optimized performance.
• Serves as a key advisor, sharing actionable best practices with each division, based on ongoing
experiential learning and successful project outcomes.
• Oversees the management of performance-based contests across teams, motivating and challenging members to maximize telehealth opportunities and production results.
• Takes full accountability for ensuring production teams remain continuously informed and aligned with telehealth industry advancements.
• Actively participates in quarterly business reviews (QBRs) with clients, providing strategic insights and shaping the direction of telehealth partnerships to drive growth.

• Support the Telehealth Program Director with managing RFP processes and opportunities to ensure timely and accurate submissions for the Telehealth Team, while optimizing the quality and success rate of the proposals.
• Acts as the primary point of contact for all Salesforce-related functions, ensuring that CRM systems are optimized, user adoption is high, and relevant telehealth data is accurately captured and utilized.

Sales Lead Generation - 50%


• Manages a targeted outreach strategy, making 20-30 strategic cold calls per week to generate new
business, expand telehealth contacts, and ensure accurate Salesforce database management for long-term growth.
• Proactively identifies and develops new verticals and specialties in key target markets, designing and implementing strategies to expand telehealth program offerings and capture untapped business opportunities.
• Takes ownership of evaluating and prioritizing opportunities for production teams, ensuring high-value prospects are pursued based on market potential and alignment with organizational goals.
• Partners with field marketing to aid in the development and execution of impactful marketing collateral, launching integrated campaigns that drive significant growth in both telehealth and hybrid business sectors.


SECONDARY FUNCTIONS (IF APPLICABLE)


• Attends conferences with the Telehealth team and other designated specialties as needed
• Consistently assists productions teams
• Works on special projects or other duties as assigned
• Works closely with the Telehealth Program Director and Telehealth Project Managers/Specialists
• Designated Telehealth Salesforce SME


SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY


• Communicates and drives business with external clients and internal stakeholders

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS


• Bachelor’s degree in business or a healthcare-related field required
• 7+ years of sales experience, preferably in healthcare staffing
• Minimum 5+ years in telehealth or digital health
• Telehealth certification a plus


KNOWLEDGE, SKILLS, AND ABILITIES


• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams 
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of Definitive
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to build strong business relationships at all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality


KEY COMPETENCIES REQUIRED


1. Ensures Accountability
2. Action Oriented
3. Business Insight
4. Communicates effectively

5. Collaborates
6. Drives Results
7. Cultivates Innovation
8. Customer focus
9. Drives engagement
10. Builds networks
11. Strategic mindset
12. Instills Trust


PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS


• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to travel up to 25%
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Tuition reimbursement for continuing education.
An opportunity to work at a state-of-the-art facility in Alpharetta which features an on-site daycare and cafeteria, world-class fitness center and wellness clinic.

Disclosures

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Skills

ExcelSalesforce