Room Attendant

Description

Position Overview:

We are seeking meticulous and dedicated Room Attendants to join our Housekeeping team at Hyatt Place Chicago/Itasca! Room Attendants are responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting for our guests. The ideal candidates will have a strong attention to detail, excellent time management skills, and a passion for providing exceptional service. 

Key Responsibilities:

• Room Cleaning:

   - Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets. 

   - Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens. 

   - Ensure all surfaces are sanitized and free of dust, debris, and stains. 

• Public Area Cleaning:

   - Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators. 

   - Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness. 

   - Empty trash receptacles and replace liners as needed. 

• Guest Interaction:

   - Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously. 

   - Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution. 

   - Ensure guest privacy and security by following established procedures for entering and servicing guest rooms. 

• Inventory Management:

   - Maintain inventory of cleaning supplies and amenities, notifying the Housekeeping Supervisor when supplies need to be replenished. 

   - Properly handle and store cleaning chemicals and equipment in accordance with safety guidelines. 

• Team Collaboration:

   - Collaborate with fellow Room Attendants and other members of the Housekeeping team to ensure efficient and thorough cleaning of all guest rooms and public areas. 

   - Communicate effectively with supervisors and colleagues to coordinate tasks and share relevant information. 

Requirements

Qualifications:

- High school diploma or equivalent; previous experience in housekeeping or a related field preferred. 

- Strong attention to detail and commitment to cleanliness and hygiene. 

- Excellent time management and organizational skills. 

- Ability to work independently and as part of a team in a fast-paced environment. 

- Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods. 

- Availability to work flexible hours, including mornings, evenings, weekends, and holidays. 

Benefits:

- Competitive hourly wage. 

- Opportunities for advancement within the housekeeping department. 

- Employee discounts on hotel stays and other amenities. 

- Professional development and training opportunities.