Case Manager

• Permanent opportunity |30.4 to 38 Hours per week  
• Location: Coonabarabran, NSW 2357
• Salary: $81903 to $86066 FTE + Super + NFP Salary Packaging
• Salary dependent on qualifications and experience
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Every family deserves the opportunity to thrive, especially in the early years when the foundations for life are built. At Castlereagh Family Support, part of Mission Australia’s Child Youth and Family Support (CYFS) program, you will walk alongside families in the Warrumbungle Shire, providing early support that strengthens parenting capacity, builds resilience, and helps keep children safe and connected. This role focuses on supporting families early in life and early in need, delivering practical casework, home visits and evidence-based parenting support to prevent issues from escalating and empower families to create positive futures.

Your key responsibilities will be to:

• Deliver person centred case management to children, young people and families
• Assess referrals and develop strengths-based case plans
• Provide practical support through outreach and home visits
• Support families to build parenting skills and relationships
• Facilitate or assist with evidence-based parenting programs
• Connect clients to community, housing, financial and wellbeing supports
• Support client transitions and build independence
• Build relationships with local stakeholders and services
• Maintain accurate case notes, reports and client records

Requirements for success 

• Qualification in community services, social work or similar, or equivalent experience
• Experience working with vulnerable children, young people and families
• Ability to manage a caseload and support clients with complex needs
• Knowledge of child and family services, early intervention or community development approaches
• Experience or interest in delivering group programs
• Strong communication skills and relationship building skills
• Sound administrative and IT skills
• Valid driver licence and First Aid certificate

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.  

Your benefits  

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: 

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay
• Free external, confidential counselling and access to chaplaincy support  
• Volunteering opportunities   
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off 

Our culture   

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve. 

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.  

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details. 

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]   

Find out more about a career with Mission Australia.   

How to apply  

Click ‘Apply’ and send your application today!  

As a committed Circle Back Initiative employer, we will respond to your application.  

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you