- Location
- GR
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- Vincere
Description
Are you a native or near-native Dutch-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!
For our partner in Greece we are looking for Dutch-speaking Customer Advisors to join their international team in Greece!
Responsibilities:
- Manage incoming calls, chats, messages, and emails.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Meet personal/customer service team targets and case handling quotas.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements:
- Native or near-native proficiency Dutch.
- Good command of English.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication skills.
- Ability to multi-task, prioritize, and manage time effectively.
Benefits:
- Permanent contract
-
Private life and health insurance (including dental and eye care)
-
Free corporate gym access
-
Additional annual salaries (Christmas, Easter and Summer bonuses)
-
International mobility opportunities
About Multilingual Jobs Worldwide:
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.