Transformation Communications & Engagement Manager

The Opportunity

The Enterprise and Finance & Technology Transformation Office seeks a Senior Communications & Engagement Manager to lead portfolio-wide end user engagement for current and future transformation initiatives. This role will drive the strategy, coordination, and delivery of clear, compelling, multi-channel communications that help global end users understand changes, adopt new tools & processes, and stay engaged throughout complex transformations.

The ideal candidate is a strategic storyteller, exceptional collaborator, and operationally strong communicator who can translate technical, programmatic, and process-heavy content into narratives that are accessible, engaging, and actionable for global audiences.

What you'll Do

Strategic Communications Leadership

• Set the standard for communications for transformation programs, including repeatable processes and frameworks to scale across all programs and releases.
• Build and own a unified, portfolio-level communications strategy aligned to leadership priorities, program release timelines, and change impacts.
• Orchestrate the coordinated communication strategy and calendar across multiple concurrent transformations and ensure all updates are accurate and timely.

End-User Communications & Engagement

• Develop and deliver persona-based end user communications that simplify complex changes, highlight benefits, and ensure users know what is changing, when, and what is required of them.
• Create materials that enable a consistent and scalable experience across global audiences.
• Lead production of global in-person and virtual events, including storyline flow, content creation, and digital experience design to amplify program awareness and readiness.
• Employ multiple engaging vehicles and channels such as SharePoint sites & hubs, team meetings, Slack and Teams channels for targeted nudges and micro-campaigns, meeting users where they are.
• Leverage AI and Adobe tools such as Express, Firefly, Illustrator, and Creative Cloud for visual storytelling

Metrics & Optimization

• Define and track benchmarks for communications effectiveness (open rates, engagement, comprehension surveys, attendance, adoption analytics).
• Use metrics and feedback loops to continuously refine the communications approach.
• Provide leaders with insights that influence business decisions and improve end‑user engagement.

What you need to succeed

• 10+ years of experience in Communications, Change Management, Marketing, or Employee Engagement, ideally within large‑scale transformation programs.
• Strong visual and written communication skills; ability to compose polished deliverables using Adobe Creative Suite and Office365.
• Expertise in producing large‑scale events, virtual roadshows, or engagement experiences.
• Ability to influence without authority and build trust across diverse groups.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

 

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $127,400 -- $260,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

In California, the pay range for this position is $179,800 - $260,350

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.