Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

Looking for Your Dream Job? Join The Magnum Ice Cream Company!

Location: India, Mumbai HO

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

We dream big but keep things simple to act fast.​If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! 

JOB PURPOSE:

The Global Out-of-Home (OOH) Excellence team is a cornerstone of the company’s growth strategy, ensuring world-class execution across markets. By defining global standards for technology and processes, the team drives consistency, scalability, and innovation. Acting as a hub for integration and best-practice sharing, it enables operational efficiency through advanced tools and data-driven insights while fostering collaboration between markets and partners. This function empowers local teams to deliver superior customer experiences and positions the company to lead in a rapidly evolving, technology-driven OOH landscape.

The Demand Capture Systems Lead shapes the future of OOH operations by driving the design, implementation, and optimization of technological systems that enhance demand generation and capture strategies. This role ensures the seamless integration of data analytics, automation, and digital tools to identify and engage target audiences, optimize customer acquisition processes, and drive business growth. The Lead collaborates cross-functionally with marketing, sales, and data teams to ensure demand capture platforms are aligned with business goals and deliver actionable insights for informed decision-making. They are also tasked with continuously improving system performance, identifying new opportunities for demand capture, and leading initiatives that leverage cutting-edge technologies to stay competitive in the market.

Key areas of focus include system design & scalability working with cross-functional teams and external Tech & Consultant partners on the Harmonization of GTM capabilities project for the new IC Company ensuring demand capture tools are integrated with broader business operations, enabling an efficient and effective lead-to-customer conversion process.

KEY RESPONSIBILITIES:

• Design and Implementation: Lead the development and deployment of demand capture systems and tools, ensuring they align with business goals.
• System Optimization: Continuously enhance the performance and scalability of demand capture platforms to maximize lead generation and conversion efficiency.
• Data Integration: Oversee the integration of data analytics and automation tools to drive insights and improve targeting strategies.
• Cross-Functional Collaboration: Work closely with tech, sales, data and external partner teams to align demand capture systems with overall business operations and objectives.
• Innovation and Technology: Identify and implement new technologies and innovations to improve demand capture processes partnering with the Tech & D&A teams.
• Stakeholder Communication: Provide regular updates and insights to stakeholders, ensuring transparency and alignment on demand capture initiatives.
   

SKILLS, EXPERIENCES & QUALIFICATIONS:    

• Project Management: Strong ability to manage multiple initiatives, timelines, and stakeholders effectively.
• Process Design Capability: Ability to analyze business needs and design efficient, scalable go-to-market processes.
• System Requirements Translation: Skilled at converting business process needs into clear system requirements for technology teams.
• Change Management: Comfortable guiding markets through major transitions and ensuring smooth adoption of new processes and systems.
• Analytical Thinking: Ability to interpret data and use insights to support decision-making and continuous improvement.
• Communication & Influence: Excellent communication skills to engage diverse stakeholders and drive alignment without direct authority.
• Innovation Mindset: Proactive in identifying opportunities for process optimization and leveraging technology for efficiency.

EXPERIENCE:

• Educational Background: Bachelor’s degree in Business, Supply Chain, Sales Operations, or related field (Master’s preferred).
• Demand Capture Expertise: Proven experience in online space with a good understanding of demand capture solutions as well as the overall B2B digital ecosystem (e.g., search, online media, website and performance tools, CRM, marketing automation, GA, eCom platforms, WhatsApp, Chatbot/cCommerce, PIM/DAM solutions etc.).
• Technology design and deployment: Hands-on experience in designing, implementing, and managing demand capture or CRM platforms (e.g., Salesforce, HubSpot, Marketo).
• Transformation Leadership: Track record of leading or supporting business transformation initiatives in FMCG or similar industries.
• Data & Reporting Tools: Previous experience framing business questions and defining analytics requirements to ensure reporting solutions support decision-making and process optimization.
• Global/Regional Exposure: Experience working across multiple markets or in a global role, with an understanding of diverse operational models.
• Project Delivery: Experience managing complex projects involving multiple stakeholders and technology partners.

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up. ​
• Career without limits—42 markets, international opportunities, and fast tracked growth. ​
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.​
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

ABOUT THE MAGNUM ICE CREAM COMPANY:

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.  

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​ Here’s what defines success in our organization :

• We are all about growth
• We operate with speed and simplicity
• We win together with fun
• We boldly innovate to disrupt our industry
• We care and challenge
• We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

For the recruitment of this position, we would like to emphasize that local conditions apply to the position.

Disclaimer 

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. 

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.