Operations Coordinator

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members.

Job Summary

• This position manages all incoming requests for Operations, determines the appropriate routing, handles all outward communication, processes all employee terminations, and manages all licensing for the company (individual and entity).

Principal Duties and Responsibilities:

• Experience in Inbox management.
• Experience in Salesforce
• Handle all employee terminations.
• Outward Operations communications.
• Assist with licensing – individual, and entity (including GH and TWG).

Experience and Education

• High school diploma.
• College degree or some college preferred.
• Experience working in a service or sales-related role preferred.
• Legally authorized to work in the United States.

Required Skills and Abilities

• Positive and can-do attitude.
• Strong interpersonal skills.
• Takes initiative.
• Organization skills.
• Strong attention to detail.
• Excellent time management.
• Problem-solving mentality.

Schedule For This Role

• Monday - Friday / 8 am-5 pm or 9 am-6 pm

Benefits Summary

• High-quality voluntary health, vision, disability, life, and dental insurance programs.
• Annual bonus
• 401K Matching Plan.
• Employee Stock Purchase Plan.
• Paid holidays, vacation, and sick leave.
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness.
• Financial Solution Program.

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.