Road Supervisor

At MTM/AAA, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then join us as we remove community barriers, together!

What will your job look like?

The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards. Oversee the appearance of each vehicle is maintained and assist in the efficient mechanical operation of the vehicles. Monitor all accident and injury investigations. Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers.

Location: 1055 East 18th Street Tucson, AZ 85719

Pay Rate: $18.00 per hour

What you’ll do:

• Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily
• Assist Management/Operations with driver coaching and training
• Attend driver and employee meetings as requested for job and safety information
• Attend training and achieve professional certification as directed by management
• Oversee fleet maintenance program (Vehicle registration/emissions/PMs/DVIR) 
• Respond and coordinate data and photo collection at accident and incident scenes in a timely manner
• Investigate and assist with accident determination and road observations
• Assist drivers with questions, customer assistance and overall on the road support
• Performs emergency roadside repairs such as changing tires, battery jump starts, and lock outs 
• Assist Dispatch/Operations with information and complaint resolutions
• Provide management with reports to assist with the evaluation of route and schedule effectiveness 
• Work with Operations in workforce management (Time off, backfilling, call offs) 
• Perform other duties, including dispatching, cleaning office and company vehicles, and maintaining storage yard, as requested 
• Perform additional duties as assigned or required
   

What you’ll need:

Experience, Education & Certifications:

• High school diploma or G.E.D. equivalent
•  Must possess a valid driver’s license
•  Must be able to meet driver requirements and pass pre-employment drug/alcohol screening
•  No suspensions, DUI, or chargeable accidents in the past 5 years
•  More than two moving violations in the past 3 years
• No excessive speeding violations in 5-year period
• Must pass criminal background check ​

Skills:

•  Thorough knowledge of accident investigation preferred
•  Knowledge of Safety and training practices and procedures
•  Ability to communicate, teach and mentor employees
•  Must be able to demonstrate conflict resolution skills
•  Quick to process information, adjust, and/or make recommendations
•  Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications ​

Even better if you have...

• Experience working in a supervisory role preferred
•  Knowledge of DOT/FTA Drug & Alcohol testing (post-accident, reasonable suspicion, & random testing)  preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

Pay Rate: $18.00 per hour

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact MTM’s People & Culture.

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