Manager, Earned Community Engagement - MAC

Work with ED Partnerships and Advocacy on Global Influencer Partnerships Community Building & Engagement: Develop and execute strategies to build and grow MAC online communities Foster a sense of belonging and encourage active participation among community members. Manage online forums, social media groups, and other community platforms. Identify and engage with relevant influencers and advocates within the community. Monitor community conversations and address inquiries, feedback, and concerns in a timely and professional manner. Organize and host online events (e.g., webinars, AMAs, contests) to boost engagement and community participation. Collaborate with internal teams (e.g., marketing, content, social media) to ensure consistent messaging and brand representation. Develop relationships with media contacts and bloggers to secure media opportunities. Work with Comms teams to amplify positive brand sentiment and manage potential crises. Performance Measurement & Reporting: Manages and maintains the product portfolio aligned with brand strategy (per channel, retailer, door type). Manage and maintain discontinued products and returns with the objective of reducing returns. Responsible for forecasting of saleable products with the aim of ensuring forecast accuracy. Manages pricing (new products, price increases, price upload and pricelist creation) according to regional and global policies. Analyzes sales performance of key categories. Responsible for campaigns (Event Management, timing of campaigns and tracking hereof) Supply management. Manages returns and assortments. MARKETING STRATEGY (Strategy insights & solutions): Develops reports and analysis for all campaigns, with attention to A&P ROI, in order to improve marketing effectiveness. Defines and presents regional marketing plans, ensuring their effective implementation. Shares ideas and challenges in cross brand meetings Campaigns support. Builds local product offerings if relevant in collaboration with Trade Marketing. Supports Consumer Marketing in building local launch plans. Responsible for campaigns (Event Management, timing of campaigns and tracking). Contributes to Visual Merchandising decision⁃making (quantities, regional vs local production) and monitoring (budget, quality, delay), in particular regarding launches, in coordination with Corporate Visual Merchandising teams. Manages Marketing budget, reviewing P&L on a monthly basis. Position requires 5+ years of experience executing strategy and tactics for key campaigns/launches/initiatives, using consumer insights, business acumen, and marketing expertise to identify and seek guidance for barriers. Mature professional demeanor, particularly for interacting with senior management. Highly confidential. Strong interpersonal skills required and ability to exercise professional discretion and judgment. Proficiency in Microsoft Word, Excel, Outlook, and Power Point Ability to work independently and think creatively and brainstorm new ideas to stay ahead of the market curve Confidently handle a fast-paced global business environment, work well under pressure and able to prioritize, manage multiple priorities and attention to detail. Excellent organization, communication, follow-through and time management skills with a keen eye for detail. Multi-functional, flexible, to handle ever changing priorities. Strong written, oral, and presentation-based communication skills. Well versed in social media and social network activities and trends. Excellent computer skills required - Advanced PowerPoint, Microsoft Word, Excel, Windows, Outlook