Catering supervisor

Catering Supervisor & Mailroom Coordinator

What you’ll do

• Deliver excellent service: Coordinate catering and hospitality operations, maintaining high standards of food and customer service.
• Bring events together: Manage hospitality bookings for meetings, events and client functions.
• Lead and support the team: Train, guide and support catering colleagues to deliver a consistent, high-quality service.
• Coordinate mailroom services: Work closely with the mailroom team to maintain efficient operations and meet company policies, procedures and service standards.
• Maintain high standards: Monitor service quality and compliance with health, safety and food hygiene requirements.
• Keep supplies on track: Manage stock levels, supplier relationships and orders for catering and office supplies.
• Create a welcoming environment: Help ensure a professional experience for clients, visitors and employees.
• Support continuous improvement: Prepare reports, maintain accurate records and identify opportunities to improve services.

What you’ll bring

• Strong customer service and client relationship skills.
• Excellent communication and interpersonal skills.
• Strong organisational skills, with the ability to prioritise and coordinate multiple tasks.
• Experience leading, training or supporting a team.
• Attention to detail and a commitment to consistently high standards.
• Knowledge of health, safety and food hygiene requirements.
• A practical approach to problem-solving and confident decision-making.
• Proficiency in Microsoft Office and basic administrative systems.