Public Affairs & RSC Manager

At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.

Permanent Regular

Job Description:

The Public Affairs & Sustainability Manager will be responsible for strengthening, evolving and executing Pluxee Mexico’s Public Affairs and Sustainability agenda, translating strategic priorities into advocacy initiatives, stakeholder engagement, ESG actions and measurable outcomes.

This is a hands-on role with strong ownership and accountability, requiring the ability to proactively identify risks and opportunities, develop actionable recommendations, coordinate cross-functional initiatives, manage key external relationships and drive agreed priorities from strategy through execution and reporting.

The role will also contribute to the continuous development and professionalization of the function, enhancing processes, governance, reporting, stakeholder intelligence and ways of working, while operating within the strategic direction established by the Legal, Compliance & Public Affairs Director and the company.

YOUR NEXT CHALLENGE🚀

The Public Affairs & Sustainability Manager will be responsible for building, structuring and executing Pluxee Mexico’s Public Affairs and Sustainability agenda, within the strategic direction and priorities established by the Legal, Compliance & Public Affairs Director and the company, translating business priorities, regulatory developments, stakeholder expectations and sustainability commitments into concrete initiatives and measurable outcomes.

This is a hands-on role with significant ownership over execution and continuous improvement. The position requires someone capable of turning strategic priorities into structured plans, building processes and tools from the ground up, developing stakeholder strategies, producing executive reporting and analysis, coordinating cross-functional projects and personally driving execution.

The position will report to the Legal, Compliance & Public Affairs Director and will be expected to proactively identify opportunities, risks and areas for improvement, bring forward recommendations and execute agreed priorities, working closely with Marketing, Product, Merchant and other business teams, as well as regional and global Public Affairs and Sustainability teams.

1. Public Affairs Strategy & Advocacy

• Develop and execute Public Affairs strategies within the priorities and strategic direction established by Pluxee, proactively recommending adjustments based on business, regulatory and political developments.
• Translate agreed business priorities into concrete advocacy strategies, stakeholder engagement plans and institutional initiatives, taking ownership of their implementation and follow-up.
• Monitor legislative, regulatory and political developments affecting employee benefits, digital payments, food and meal benefits, mobility, financial inclusion, social programs and other areas relevant to Pluxee.
• Identify regulatory and public policy risks and opportunities, assess potential business impact and provide clear, actionable recommendations to the Director and relevant business stakeholders.
• Develop advocacy approaches around agreed priority issues and drive their implementation through measurable actions and outcomes.
• Coordinate responses to public consultations and relevant legislative or regulatory initiatives, ensuring appropriate Legal, Compliance and leadership alignment where required.
• Ensure Mexico’s Public Affairs activities remain aligned with local strategic priorities and regional/global positioning.

2. Sustainability & ESG Strategy and Execution

• Develop proposals and execute Pluxee Mexico’s Sustainability and ESG roadmap within the strategic direction established by the Director and aligned with global commitments and local business priorities.
• Translate Sustainability priorities into concrete local initiatives, targets, KPIs, workplans and measurable deliverables.
• Drive and coordinate Sustainability initiatives across functions, establishing clear ownership, timelines and deliverables and escalating execution gaps when necessary.
• Build mechanisms to collect, consolidate and validate Sustainability and ESG information required for internal and global reporting.
• Monitor progress against Sustainability commitments, identify gaps and propose corrective actions.
• Develop and coordinate projects related to environmental impact, sustainable consumption, social impact, employee well-being, diversity and inclusion, responsible business practices and other relevant ESG priorities.
• Identify and propose opportunities to connect Sustainability initiatives with business differentiation, client value propositions and institutional positioning.
• Assess and recommend participation in external Sustainability initiatives, alliances, certifications, rankings or recognition programs based on their strategic value for Pluxee.

3. Stakeholder Engagement & Institutional Relations

• Maintain and continuously enhance a structured stakeholder map covering relevant government authorities, regulators, legislators, business associations, chambers, NGOs, think tanks, academic institutions and other Public Affairs and Sustainability stakeholders.
• Develop stakeholder engagement plans defining objectives, priorities, key messages and expected outcomes for alignment with the Director.
• Build and maintain institutional relationships with priority stakeholders within the agreed stakeholder strategy and institutional positioning.
• Represent Pluxee in industry associations, working groups, policy forums, Sustainability initiatives and institutional meetings in accordance with agreed mandates and positioning.
• Identify and recommend coalitions and external partners capable of advancing common Public Affairs or Sustainability objectives.
• Ensure institutional engagement is properly documented, coordinated and aligned with Legal, Compliance and corporate standards.

4. Policy Analysis & Executive Advisory

• Analyze regulatory proposals, legislative initiatives, policy developments and institutional priorities and translate them into clear business implications and actionable recommendations.
• Prepare concise, decision-oriented executive briefs and recommendations for the Director and senior management.
• Develop position papers, talking points, Q&A documents, presentations, consultation responses and advocacy narratives.
• Prepare executives for meetings with authorities, associations, policymakers and relevant external stakeholders.
• Provide the Director and senior management with clear recommendations on whether and how Pluxee should engage, influence, monitor or escalate priority Public Affairs and Sustainability matters.

5. Governance, Reporting & Intelligence

• Build, implement and continuously improve the operating model for Public Affairs & Sustainability, within the governance framework established by the Director, including processes, governance routines, trackers, templates and reporting mechanisms.
• Develop dashboards covering regulatory developments, stakeholder engagement, advocacy initiatives, Sustainability projects, commitments and KPIs.
• Prepare regular Public Affairs & Sustainability reports for the Director and relevant local, regional and global governance bodies.
• Establish mechanisms to track commitments, owners, deadlines and results.
• Maintain organized institutional records, stakeholder histories and supporting documentation.
• Create tools that enable leadership to quickly understand what is happening, why it matters, what Pluxee is doing about it and what decisions are required.
• Operate with a high degree of ownership over day-to-day execution, while maintaining visibility, disciplined reporting and timely escalation of matters requiring strategic direction or management decisions.

6. Cross-Functional Project Management

• Coordinate cross-functional Public Affairs and Sustainability initiatives across Legal, Compliance, Communications, Marketing, Product, Sales, Finance and Operations, ensuring alignment, accountability and timely execution.
• Lead cross-functional projects requiring participation from multiple business areas.
• Establish clear responsibilities and follow-up mechanisms to ensure execution and measurable progress.
• Influence and mobilize internal stakeholders even where no direct reporting relationship exists, ensuring agreed Public Affairs and Sustainability priorities translate into concrete actions.
• Coordinate external consultants, associations, agencies and specialized advisors when necessary.
• Work closely with regional and global Public Affairs and Sustainability teams to implement corporate priorities in Mexico.

7. Building & Evolving the Function

This position is expected to actively build and continuously evolve the Public Affairs & Sustainability function within the strategic framework defined by the Director.

The role requires a builder mindset: identifying what is missing, proposing how to address it and personally driving implementation once priorities are agreed.

The successful candidate will:

• Proactively identify gaps, opportunities and emerging needs and bring forward well-developed recommendations rather than waiting for detailed instructions.
• Create and implement new processes, tools, dashboards and governance mechanisms where needed.
• Transform strategic priorities and ideas into structured projects with clear owners, milestones, deliverables and measurable outcomes.
• Build institutional intelligence and organizational knowledge, reducing unnecessary dependency on external consultants.
• Constructively challenge existing approaches, using data, external intelligence and business understanding to recommend better solutions.
• Move comfortably between strategy and execution, from contributing to senior-level discussions to personally developing the analysis, presentations, reports, trackers and follow-up required to deliver results.
• Take accountability for agreed deliverables from conception through execution and reporting.
• Exercise sound judgment regarding when to act autonomously within the agreed framework and when to escalate matters requiring strategic direction, institutional positioning or management decisions.

🌟YOU ARE A MATCH - Experience we're looking for:

Education

Bachelor’s or Master’s degree in Law, Political Science, International Relations, Public Policy, Economics, Sustainability, Environmental Studies, Business Administration, or a related discipline.

Experience

• Typically 5–8 years of relevant professional experience in Public Affairs, Government Relations, Regulatory Affairs, Sustainability, ESG, policy consulting or related fields.
• Strong understanding of the Mexican political, regulatory and institutional environment.
• Experience managing projects involving multiple internal and external stakeholders.
• Experience developing executive reports, policy analysis, stakeholder strategies or Sustainability reporting.
• Experience in regulated sectors, employee benefits, payments, fintech, financial services, food systems or consumer-facing businesses is an advantage.
• Corporate experience combined with consulting, government, association or institutional experience is highly valued.

Skills

• Strong builder mentality and ability to create structure in evolving environments.
• Excellent analytical and project management skills.
• Ability to translate regulatory, political and Sustainability developments into business implications and actionable recommendations.
• Strong writing and executive presentation capabilities.
• Ability to develop dashboards, trackers, reports and management materials.
• Stakeholder mapping, engagement and influence-building.
• Advocacy planning and execution.
• Sustainability and ESG project management.
• Regulatory and policy monitoring.
• Institutional risk assessment.
• Strong proficiency in Microsoft 365, particularly PowerPoint and Excel.
• Ability to work independently, exercise sound judgment and effectively coordinate multiple stakeholders.

Languages

• Spanish: fluent/native.
• English: professional fluency required, given regular interaction with regional and global stakeholders.

📍 Location

Mexico City, Miguel Hidalgo

☀️ Happy at work

1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!

3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.

Why join Pluxee?

Join an inclusive team

Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.

Turn inspiration into possibility

Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.

Make a positive impact

Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.

Grow with us

Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.