Loan Agency Servicing Lead (LoanIQ)

We have an exciting opportunity to work with one of our prestigious clients, a Tier 1 Investment Bank, as part of their Loan Agency team. This role is responsible for supporting day-to-day agency and loan administration (servicing) across a portfolio of multi-deal syndicated facilities. The role combines hands-on delivery in LoanIQ with coaching a more junior team, and contributes to defining working practice, quality controls and the location strategy as the team scales.

The incumbent will collaborate extensively with Front Office and relationship teams, Loan Syndication, Treasury, Finance, Legal, Middle Office and Operations, LoanIQ support, and external parties including borrowers, arrangers, syndicate lenders and legal counsel to ensure seamless execution of agency and servicing activities.

Key Responsibilities

Support senior leadership in upskilling the junior team to the required standard through coaching, review and day-to-day guidance.

Run loan agency servicing tasks on multi-deal syndicated facilities, including collecting and processing borrower and agent statements.

Manage loan administration (servicing) activities end to end, in line with agreed timelines.

Work with LoanIQ to maintain accurate deal records and support the wider middle office and processing teams.

Help define good working practice, checklists and quality controls for the team as it scales across locations.

Contribute to the location strategy by advising which tasks can be handled offshore or in a managed service model.