Associate/Analyst, Corporate Actions Specialist, Institutional Banking Group Operations, Group COO

Business Function

 

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

 

About the role

 

We are seeking a detail-oriented and risk-focused individual to join our Securities Services Operations team. In this role, you will be primarily responsible for the end-to-end processing of Corporate Actions events for CPF Investment Account (CPFIA) and Supplementary Retirement Scheme (SRS) holdings.

 

Responsibilities

 

Corporate Actions Processing

 

• Process mandatory and voluntary Corporate Actions events for CPFIA and SRS accounts.
• Support event creation, entitlement validation, election processing, payout verification, and reconciliations.
• Ensure accurate and timely processing within established service levels and control standards.
• Monitor daily processing queues and follow up on outstanding items.

 

Exception Management & Operational Controls

 

• Investigate and resolve operational exceptions, unmatched items, and reconciliation breaks.
• Escalate processing issues and potential risks in a timely manner.
• Perform maker/checker functions and ensure adherence to operational procedures and controls.
• Maintain accurate records and audit trails for all processing activities.

 

Process Improvement

 

• Identify opportunities to improve operational efficiency and processing accuracy.
• Support automation, digitisation, and workflow enhancement initiatives.
• Assist in updating procedures and operating guides to reflect process changes.

 

Stakeholder Support

 

• Liaise with internal stakeholders and support teams to resolve operational queries.
• Support audit, compliance, and risk management reviews by providing required information and documentation.

 

Requirements

 

• Bachelor’s degree in Banking, Finance, Accounting, or a related discipline with 2 to 4 years of relevant operations experience within Corporate Actions or Custody Operations.
• Strong working knowledge of corporate action event types.
• Familiarity with core banking platforms is a strong advantage.
• Proficiency in data handling and Microsoft Excel.
• Excellent analytical skills with high attention to detail and data accuracy.
• Strong time-management capabilities to thrive in a fast-paced, deadline-driven environment.
• Effective communication and stakeholder management skills to collaborate seamlessly across teams.

 

Apply Now

 

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location:

DBS Asia Gateway

Job:

Operations

Schedule:

Regular

Employee Status:

Full time