- Salary
- $35k – $65k/yr
- Location
- Boston, Massachusetts
- Workplace
- Remote
- Department
- DN
- Source
- Lever
Description
About Us:
We specialize in designing unforgettable vacations tailored to our clients' unique interests, needs, and budgets. Whether it’s a romantic escape, family adventure, luxury cruise, or group getaway, we provide personalized planning services that turn travel dreams into reality. Our commitment to excellent service, attention to detail, and expert guidance has helped us become a trusted name in vacation planning.
Position Overview:
We are seeking a motivated, detail-oriented, and service-driven Remote Vacation Planner to join our growing team. In this fully remote role, you will work closely with clients to plan and coordinate travel experiences from start to finish. This includes researching destinations, booking accommodations and activities, and providing ongoing support to ensure a smooth and memorable trip.
Key Responsibilities:
Consult with clients to understand their travel preferences, goals, and budget
Research and recommend destinations, accommodations, and itineraries
Book hotels, resorts, cruises, transportation, and excursions using online platforms
Provide timely communication, updates, and post-booking support
Maintain accurate client records and documentation
Stay informed on travel trends, supplier promotions, and industry best practices
Collaborate with team members and suppliers to deliver exceptional service
Qualifications:
Previous experience in travel planning, hospitality, or customer service is a plus
Excellent communication skills and client-facing professionalism
Strong attention to detail and organizational abilities
Proficient in using online booking platforms and digital tools
Self-motivated, dependable, and capable of working independently in a remote setting
Must be 18 years or older with access to a reliable computer and internet connection
A passion for travel and creating unforgettable experiences for others
What We Offer:
Flexible, fully remote work environment
Ongoing training and access to professional travel tools
Supportive team culture with opportunities for career growth
Incentive-based earning potential and access to travel perks
Exposure to a wide range of destinations and travel styles
Work Environment:
This is a remote role with flexible scheduling, ideal for individuals who enjoy working independently while being part of a collaborative and service-oriented team.
Skills
Customer Service