- Location
- Lebanon, Tennessee, United States · published
- Type
- Full-time
- Department
- Healthcare
- Source
- Workable
Description
Be the welcoming face that makes a difference.
A friendly greeting, a reassuring conversation, a smoothly scheduled appointment—you know these moments matter. At QualDerm Partners, we’re looking for a Front Office Receptionist who enjoys connecting with people and keeping a busy medical office organized.
As the first point of contact for our patients, you’ll help create a positive experience from the first phone call through checkout. If you bring warmth, attention to detail, and a willingness to support your teammates, we’d love to meet you.
What You’ll Do
- Create a welcoming experience: Greet patients and visitors, answer calls, respond to questions, and help patients feel comfortable and informed.
- Keep appointments running smoothly: Schedule visits, prepare registration paperwork, document patient arrivals, and follow up on missed appointments.
- Get the details right: Maintain accurate patient records, update demographic information, verify insurance eligibility, and notify billing when prior authorization is needed.
- Support check-in and checkout: Collect copays and outstanding balances and accurately record payment information.
- Keep the front office ready: Maintain a clean, organized reception area and work closely with clinical and administrative teammates.
- Protect patient privacy: Handle personal, medical, and financial information with care and confidentiality.
- Help tell our clinic’s story: When assigned, assist with clinic-approved social media updates and community engagement while following patient privacy and organizational guidelines.
What You’ll Bring
- High school diploma required.
- 1–2 years of medical office experience; dermatology experience preferred.
- Knowledge of medical terminology.
- Excellent verbal and written communication skills.
- Comfort using computers, Microsoft Office, and electronic medical records or practice management systems.
- Strong organization, sound judgment, and the ability to manage competing priorities in a busy office.
- A dependable, professional approach and a commitment to thoughtful patient service.
- Certified Medical Assistant credential preferred.
Why QualDerm Partners?
Join a dermatology team that values skilled people, collaboration, and high-quality patient care. You’ll play an essential role in helping patients access care while building your experience across scheduling, registration, insurance verification, and practice operations.
Schedule: Generally Monday–Friday during practice business hours. Exact hours vary by location, and travel to other offices may be required.
Ready to put your people skills to work? Apply today and help us make every patient feel welcome.