SmartStart Engineer

General Profile:

• Requires comprehensive expertise and hands-on experience with Mayan Scripts. Works independently within own scope across all areas.
• Applies system understanding to improve quality and efficiency. Leverages best practices and deep knowledge of field product issues to enhance installation automation strategies and drive labor cost reduction initiatives.
• Demonstrates strong problem-solving skills, analyzes results and resolves issues by applying innovative perspectives to existing solutions.
• Handles moderately complex tasks with limited guidance. Operates independently with minimal supervision and serves as a key resource and mentor for less experienced colleagues.

Position Summary

• Support the sustaining of Field Mayan Test Plans, develops and enhances scripts; expands automation coverage.
• Field Mayan Trouble shooting adoption tracking.
• Understands module interactions and applies Hardware knowledge to script/validation.
• Track Mayan utilization for pilot releases.
• Develop automated test scripts and troubleshooting sequences. Develop automation modules and reusable frameworks.
• Collaborate with SME, FSO and iteam to drive continuous improvement and standardization, Independently creates and improves Workbook based on script and validation results.
• Apply troubleshooting and problem-solving skills, as well as company diagnostic tools and documentation, to solve complex equipment issues

Key Responsibilities

• Identifies root causes through log, script flow, and module analysis. Support and enhance troubleshooting scripts, processes, and corrective actions for field systems. Coordinates with BU (TPS, GPS, G&R) , Manufacturing teams.
• Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Generates and presents NC data as required. Reporting will also include process data and I/W spending analysis.
• Analyze field‑reported NC issues, lead root‑cause investigations, and integrate corrective actions into Test Plans and diagnostic troubleshooting scripts. Reduce the field NC and field labor for cost saving.
• Develop, sustain, and validate Mayan Test Plans to support system installations and platform optimization, develop validated smart sequencing on shipment Tools. Improves logic, coverage, and recurring defects.
• Serve as the primary Test Plan escalation focal point between FSO and the Business Unit; provide technical support and training materials to field teams.
• Collaborate with cross‑functional engineering teams to implement script and process improvements.
• Create and maintain documentation related to Test Plan updates, technical enhancements, and support plans.
• Analysis, Develop and Transfer new testplan/Troubleshooting scripts in the system envelope from product division to customer support team
• Apply data analytics to solve complex issues and mentor others in troubleshooting methodologies.
• Experience with tools such as Mayan, SCM, Teamcenter, iOMS, SAP, CorePlus, Smartsheet, or Tableau is a plus.

Interpersonal Skills

• Strong understanding of Applied’s equipment and fab operations.
• Ability to communicate complex, sensitive, or technical information clearly and effectively.

Qualifications

• 5+ years of work experience in semiconductor industry or other equipment support industry, preferably with Applied Materials’ 300mm platform modules (MDP, DSM, EPI, or Etch).
• Candidates with experience supporting field operations, particularly through the use of digital tools, are strongly preferred.
• Proven ability to lead technical failure analysis for high‑value problems (HVP) and drive issues to resolution.
• Strong English communication skills - both written and verbal - to effectively collaborate across global teams.
• Ability to travel up to 30% domestically and up to 10% internationally.

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

2 - 4 Years

### Work Experience:

## Additional Information

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### Shift:

Day (China)

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### Travel:

Yes, 25% of the Time

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### Relocation Eligible:

Yes

### Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.