- Salary
- $44k – $94k
- Location
- Lumberton-One Berry Drive, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Operations
- Experience
- 2+ years
- Education
- High School
- Closing date
- Today
- Source
- Workday
Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
We are looking for an IQC Supervisor who can provide flexible leadership support across all three AutoStore shifts while owning key LDC inventory processes. The role will oversee inventory exceptions, including damages, MCRs, RFCs, TWI/recoup, and donations, as well as LDC transfers. T
he ideal candidate should have strong WMS and inventory-control knowledge, solid problem-solving skills, and the flexibility to work across shifts based on operational needs.
IQC Supervisor – AutoStore & Lumberton Distribution Center Support
Position Summary
The IQC Supervisor – AutoStore & LDC Support is responsible for providing flexible leadership coverage across all three AutoStore shifts while overseeing key Inventory Quality & Control processes within LDC. This role will focus on inventory accuracy, exception resolution, process compliance, and timely execution of inventory-related activities.
The ideal candidate will be a hands-on leader who is comfortable adjusting their schedule based on operational needs, identifying and resolving inventory issues, and partnering across departments to ensure inventory is accurately maintained and exceptions are addressed promptly.
Key Responsibilities
- Maintain a flexible schedule to provide leadership coverage and support across all three AutoStore shifts based on business and operational needs.
- **Primary availability between 9 a.m. and 6 p.m. based on business needs. Also flexible to come in at 6 a.m. or stay until 10 p.m. 1–2 days per week.**
- Provide day-to-day leadership and direction for IQC-related activities supporting AutoStore and LDC operations.
- Oversee and ensure timely resolution of inventory exceptions within LDC, including:
- Damages
- MCRs
- RFCs
- TWI/recoup
- Donations
- Other inventory exceptions requiring research, reconciliation, or corrective action
- Oversee and coordinate inventory transfers within LDC, ensuring transactions are completed accurately and issues are resolved.
- Monitor inventory discrepancies and partner with appropriate teams to identify root causes and drive corrective actions.
- Ensure inventory transactions and adjustments are completed accurately and consistently within WMS and other applicable systems.
- Monitor outstanding inventory issues and follow through to resolution to prevent aging or repeat exceptions.
- Support inventory accuracy through audits, research, reconciliation, and follow-up.
- Partner closely with Operations, Receiving, AutoStore, and other support teams to resolve inventory-related issues.
- Identify recurring inventory or process issues and escalate trends that require additional corrective action.
- Provide coaching, training, and process guidance to colleagues involved in IQC activities.
- Reinforce established inventory controls, standard work, safety expectations, and operational procedures.
- Provide clear communication and handoffs between shifts to maintain continuity on open inventory issues and priorities.
Required Qualifications
- **Primary availability between 9 a.m. and 6 p.m. based on business needs. Also flexible to come in at 6 a.m. or stay until 10 p.m. 1–2 days per week.**
- Minimum 2 years of prior supervisory or group leading experience in a distribution center, warehouse, or manufacturing environment.
- Minimum 1 year experience with Microsoft Office
Preferred Qualifications
- Previous leadership, lead, or supervisory experience in a distribution, warehouse, or inventory-control environment.
- Strong working knowledge of inventory control processes and warehouse management systems (WMS).
- Experience researching inventory discrepancies and resolving system and physical inventory issues.
- Strong problem-solving and analytical skills.
- Comfortable using Excel, Outlook, Power BI, and other operational reporting tools.
- Ability to prioritize multiple competing issues and make sound decisions in a fast-paced distribution environment.
- Strong communication skills with the ability to work effectively across departments and shifts.
- Ability and willingness to maintain a flexible schedule supporting all three shifts as business needs require.
- Strong attention to detail with an emphasis on inventory accuracy and process compliance.
Education:
Ged/HS Degree Required
.
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$43,888.00 - $93,574.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.