Security Guard Resort Concierge

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Guard Resort Concierge in Marco Island, FL, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Access Control Officer at a hotel and resort location, you will help maintain a welcoming, secure environment by monitoring entry points, verifying credentials, managing visitor access, and responding to security-related concerns. You will provide exceptional customer service and clear communication while helping to deter incidents. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $20.16 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide exceptional customer service to residents, guests, visitors, and vendors while carrying out security-related procedures, site-specific policies, and emergency response activities at a private beach and resort community.
• Monitor access points, verify visitor and vendor authorization, issue appropriate credentials, and maintain accurate entry and departure records in accordance with site procedures.
• Control vehicle and pedestrian access to the property, communicate entry requirements professionally, and report unauthorized access attempts or unusual activity to the appropriate personnel.
• Respond to incidents, resident concerns, and critical situations in a calm, professional, problem-solving manner, following established reporting and escalation protocols.
• Conduct regular and random patrols of entrances, common areas, parking locations, and the property perimeter to help deter unauthorized activity and identify security-related concerns.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Comfortably using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.