PRACTICAS - People & Culture/ HR Trainee- Internship. Starting February.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Passeig de Gràcia, home to several historic modernist works and architectural gems by Gaudí.

The hotel belongs to the Mandarin Oriental Hotel Group, an international hotel management company with more than 38 luxury hotels, resorts and residences across Asia, Europe and the Americas.

About the Job

Based within the People & Culture Department at Mandarin Oriental, Barcelona, the HR Trainee for 6 months , starting in February will support the daily operations of the department, contributing to colleague engagement, recruitment, onboarding, training coordination, internal communication, and administrative processes. The position reports to the Assistant Manager People & Culture and collaborates closely with all members of the People & Culture team.

As HR Trainee, you will be responsible for the following duties:

• Maintain and update employee communication boards and internal communication materials across the hotel.
• Monitor daily colleague meals in the staff restaurant and prepare monthly reports for the Finance Department.
• Prepare onboarding folders and welcome documentation for new colleagues and trainees.
• Participate in onboarding sessions and welcome presentations for new joiners.
• Follow up on employment and internship documentation to ensure accuracy and compliance.
• Support the setup and preparation of training rooms and learning activities.
• Answer incoming telephone calls and emails following Mandarin Oriental standards and etiquette.
• Provide assistance and guidance to trainees, addressing their questions and supporting their integration within the hotel.
• Assist colleagues and trainees with administrative requests and day-to-day People & Culture matters.
• Support Health & Safety administration, including monitoring risk management documentation and records.
• Coordinate birthday celebrations and recognition initiatives for colleagues across departments.
• Update monthly internal communication newsletters, ensuring alignment with company values, guiding principles and colleague achievements.
• Assist in the management and monitoring of employee lockers.
• Prepare internship completion documents and trainee certificates before the end of placement periods.
• Support Learning & Development activities and projects as required.
• Assist with recruitment processes, including candidate coordination, interview scheduling and administrative follow-up.
• Participate in People & Culture projects and employee engagement initiatives.
• Provide administrative support to the Director of People & Culture and the wider team when required.

As HR Trainee, we expect from you:

• Strong interpersonal and communication skills.
• Positive attitude with a genuine passion for hospitality and people.
• Excellent organizational and administrative skills.
• Ability to handle confidential information with discretion and professionalism.
• Attention to detail and a proactive mindset.
• Good problem-solving abilities and willingness to learn.
• Ability to work effectively in a multicultural environment.
• Strong knowledge of Microsoft Office applications.
• Fluency in English and Spanish; additional languages are an advantage.
• Current studies or recent qualification related to Human Resources, Hospitality Management, Psychology, Business Administration or similar fields.
• Availability to complete a university or school internship agreement.

Our Commitment to You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.
• MOstay. As a member of the #MOfamily, you can enjoy complimentary nights and special rates at Mandarin Oriental properties worldwide.
• Health & Colleague Wellness. Your wellbeing matters to us. We offer a variety of health and wellness initiatives to support our colleagues.

Benefits

• Complimentary meals during your shift in our colleague restaurant.
• 500€ gross/monthly.
• Access to our online learning platform.
• Uniform laundering service.
• Young, dynamic and multicultural working environment.
• Coffee and tea available in our colleague areas.
• Secure parking facilities for bicycles and electric scooters.
• Free weekly physiotherapy sessions.
• Birthday leave to celebrate your special day.

Mandarin Oriental Hotel Group is an equal opportunity employer. We value the diversity of our colleagues and are committed to creating an inclusive environment for all.

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