Security Officer Customer Support

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Support in Chesterfield, MO, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer in a retail and mall environment, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and provide outstanding customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture puts people first and integrity and teamwork drive every interaction.

Position Type: Part Time

Pay Rate: $21.25 / Hour

Job Schedule:

DayTimeFri06:00 PM - 02:00 AMSat06:00 PM - 02:00 AM

What You'll Do:

• Provide customer service to guests, visitors, and employees by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols of the entertainment venue, retail areas, parking areas, entry points, and perimeter to help identify and report unusual activity or hazards.
• Monitor access points and assist with maintaining an orderly environment for guests, employees, and vendors.
• Document observations, incidents, and security-related activities according to site procedures and communicate relevant information to Allied Universal supervision and site management.

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1746915