Sr. Cloud Administrator

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global leader in end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, dedicated to helping clients realize extraordinary business outcomes.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Sr. Cloud Administrator. Reporting directly to the Director of Global Networks & Cloud Services, this role may be performed remotely, in a hybrid arrangement, or in the office with a preference near our Las Vegas, NV or Pleasanton, CA office.

Position Summary

As a Sr. Cloud Administrator at Rimini Street, Inc., you will support connectivity between cloud networks, customer sites, and end users. You will keep all client cloud environments, client VPN tunnels, and on-premise client gateway VMs reliable and sustainable, and ensure they comply with internal security policies. Success in this role means supporting mixed virtual private clouds and network operating systems while working efficiently with our internal support engineers and other operations groups. Rimini Street engineers rely on our mission-critical support systems, so your work directly keeps the business productive. You must be self-motivated, able to multitask in a fast-paced environment, and take pride in your work.

Essential Duties and Responsibilities

• VPN configuration & troubleshooting with internal and external clients

• Develop training materials, work instructions, ISMS documentation as well as mentor / train all new Cloud Services team staff

• Build and maintain virtual private clouds in Amazon AWS / Microsoft Azure

• Work closely with the Environments and Onboarding teams to build and troubleshoot virtual systems, network access, and client connectivity through site-to-site VPN tunnels & Bomgar Privileged Remote Access

• Participate in monthly Windows Update compliance activities for client gateway patching

• Work with cloud vendors to determine system selections based on price, technical functionality, and support

• Formulate management policies for user rights and security

• Advise upper management about IT issues that impact client environments

• Rotational shift changes and weekend on-call support  

• undefined

Experience & Skills

• Understanding of Amazon AWS / Azure Cloud technologies

• 10+ years of total experience in an IT-related field

• Must have experience with VMware virtual infrastructure

• Solid understanding of Network Operating Systems including IOS, Netscreen, Juniper, and PanOS devices

• Experience with Dell Server, Storage, Network and Laptop hardware

• Experience with Microsoft SCCM

• Experience with PowerShell scripting, etc.

• Experience with standard System / Network Administration tasks including server builds, security updates, software installations and system troubleshooting

• Excellent communication skills

• Attention to detail and a focus on doing things the right way, every time

• A strong commitment to following and improving processes and procedures

• A dedication to producing useful and detailed documentation

• Self-motivated and able to manage self-imposed deadlines / responsibilities

• Strong team player who excels in a collaborative environment

• Demonstrated skills in planning and successfully executing complex IT projects

• Experience with Microsoft Windows Server, including DHCP, DNS, and Active Directory

• Amazon AWS, Microsoft Azure, VMware

• Cisco IOS, Juniper & Netscreen OS, and PAN OS

• Troubleshooting VPN tunnel connectivity and resolution  

• undefined

Education & Certification

• Bachelor’s degree in computer science or related field
• Network / Cloud certifications

Location

Remote, Las Vegas, NV or Pleasanton, CA

Why Rimini Street?

Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.

Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.

The general salary range for this type of role is 110k - 160k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini’s target pay for each position is available upon request during the applicant’s Interview process.

Benefits for US employees include:

• Medical, Dental, and Vision insurance
• Disability insurance
• Paid Parental Leave
• 401(k) program
• Generous Paid time off (PTO)

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.