- Location
- San Antonio, Texas · San Antonio, Texas, United States
- Department
- Consulting
- Experience
- 30+ years
- Education
- Bachelor
- Source
- Greenhouse
Description
About Cook Systems
For over 30 years, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.
Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.
Summary: We are seeking a Lead Digital Product Manager to join our Communications & Public Affairs. This role is crucial for managing the end-to-end product lifecycle of technology platforms that power the CPA's work. The ideal candidate will have a passion for execution and cross-functional communication, driving delivery against an established roadmap to ensure operational excellence and alignment across all CPA pillars.
Responsibilities:
- Manage and execute the product lifecycle for CPA technology platforms, from sprint through launch.
- Serve as a business requirements expert, translating business needs into effective technical solutions.
- Prioritize investment and delivery based on customer needs, business strategy, and value.
- Engage with business stakeholders and technical delivery teams to build and deliver solutions.
- Lead Agile/Scrum execution, including writing epics and user stories, managing backlogs, and facilitating sprints.
- Coordinate cross-functional communication and manage stakeholder relationships across CPA's five pillars.
- Define and track product metrics to drive data-driven decision-making and demonstrate progress.
- Manage program management technology tools such as Jira, Clarity, and analytics dashboards.
- Ensure compliance with USAA's risk, compliance, and accessibility standards.
Required Skills:
- 8+ years of digital product management experience, with at least 3 years in a lead or senior capacity.
- Experience in a regulated industry, such as financial services, insurance, or healthcare.
- Proven track record of Agile/Scrum execution and delivery of complex technology products.
- Bachelor's degree or equivalent experience.
- Excellent communication and stakeholder management skills.
Benefits at Cook Systems
We want our employees to have benefits that support their health, financial well-being, and life outside of work. Eligible Cook Systems employees have access to a comprehensive benefits package beginning the first of the month following their hire date, including:
- Medical coverage through Blue Cross Blue Shield, with two plan options
- Dental and vision coverage
- Life, critical illness, and accident insurance through Unum
- Flexible Spending Account and Dependent Care FSA options through Navia
- Health Gap Insurance through Sun Life
- 401(k) retirement plan through The Standard, with eligibility after six months
Beyond benefits, Cook Systems is a place where we expect people to take ownership of their work, communicate openly, continue learning, and contribute to the teams and clients they support.
We have been building technology careers and client partnerships for more than three decades, and we continue to evolve with the industry. If you’re looking for an opportunity to do meaningful work, develop your capabilities, and be part of what comes next in technology, we’d like to hear from you.