In-Store Visual Merchandising Manager

 

PRIMARY OBJECTIVE

Our client, a leading luxury fashion brand, is seeking an experienced and highly motivated In-Store Visual Merchandising Manager to uphold its visual identity and deliver exceptional visual merchandising standards throughout the store.

In this store-based role, you will work closely with store operations and sales teams while leading and developing a team of junior In-Store Visual Merchandisers. You may also support visual merchandising activities across the Hong Kong store network and contribute to special projects in other regions.

 

JOB DUTIES & RESPONSIBILITIES

• Support the development and implementation of visual merchandising strategies that reflect the brand’s identity and deliver a compelling, consistent brand narrative across stores.

• Lead, motivate and guide junior In-Store Visual Merchandisers to execute visual merchandising guidelines and uphold brand standards.

• Plan, prepare and execute window displays, in-store displays and product presentations across stores, temporary retail spaces, events and pop-ups to enhance the client experience and support sales performance.

• Partner closely with retail and store teams to understand client preferences and shopping behaviours, translating these insights into impactful visual merchandising presentations.

• Regularly review and evaluate in-store visual merchandising standards to ensure alignment with global guidelines and consistently high aesthetic standards.

• Share constructive feedback, recommendations and creative ideas with the Regional Visual Merchandising team while maintaining consistent brand representation across locations.

• Stay informed of industry best practices and emerging visual merchandising trends, proactively proposing innovative ideas to enhance the client experience.

• Assist in managing external vendors and partners involved in the production of visual merchandising materials and fixtures.

• Collaborate with cross-functional teams, including Retail, Client Development & Communication, and Product Management, to ensure visual merchandising initiatives are coordinated and aligned.

• Provide ongoing coaching, training and development to junior team members, fostering a culture of excellence and continuous improvement.

 

KEY REQUIREMENTS & COMPETENCIES

• A minimum of six years of visual merchandising experience within luxury fashion or retail, with a proven track record of delivering outstanding results.

• Strong understanding of luxury retail and fashion trends, with the ability to translate brand identity and product storytelling into visually compelling displays.

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate a team.

• Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.

• Ability to perform effectively under pressure and meet tight deadlines without compromising quality.

• Proficiency in relevant visual merchandising software and tools, including Adobe Creative Suite and Microsoft Office.

• A creative mindset, with a passion for innovation and continuous improvement.

• Willingness to travel between store locations within Hong Kong as required.

• Flexibility to work a varied schedule in line with the operational needs of a store-based retail role.

• Fluency in spoken and written English; proficiency in Cantonese and/or Mandarin would be an advantage.