Hiring.Camp

Account Executive - Trial Interactive/eClinical platform

Transperfect

·

Today

Location
Shinjuku-ku, Tokyo, Japan
Workplace
Onsite
Type
Full-time
Department
Sales
Seniority
Mid
Source
Recruitee

Description

【業務内容】

  • Aggressively target new markets and contacts (up to and including C level executives) to increase company client base

  • Display skill at independent lead generation, cold calling, negotiation and closing

  • Creatively problem-solve to improve current new business development strategy

  • Act as primary contact for all clients within a prescribed territory

  • Strategize the most efficient process for generating business within the territory

  • Coordinate with the Regional Sales Manager and/or VP of Sales to continuously grow Sales revenue

  • Be responsible for all revenue generated within the assigned territory

  • Be knowledgeable about prospective clients specifically as well as general industry knowledge

  • Create and update accurate spreadsheets of prospective and current client information

  • Generate daily mailings to prospective clients using updated and accurate spreadsheets

  • Cold call prospective clients

  • Attend trade shows, conferences, events, and functions relating to the industry in order to develop contacts and leads

  • Utilize social skills and standing to best represent TransPerfect in order to make a positive impressions on prospective clients

  • Constantly represent TransPerfect to all existing contacts to best create a positive brand and generate interest through word-of-mouth marketing strategies

  • Liaise with Production to improve workflow and ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

  • Provide feedback regarding Project Managers and Quality Managers within Production

  • Be responsible for all account management within individual territory

  • Maintain a professional demeanor at all times with existing and prospective clients

  • Improve professional relationships to focus on larger volume projects and contractual agreements with clients

  • Enter new jobs into the “Jobs Database”

  • Create and deliver accurate and complete Job Toolkits, using TransPerfect’s existing template

  • Negotiate rates and deadlines with prospective and current clients

  • Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, justification for turnaround time and competitors’ information

  • Bill completed jobs in a timely fashion

  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

  • Investigate with Production any claims of poor quality or questions from clients after a translation has been completed

  • Negotiate appropriate measures with clients in the face of quality and timeliness issues

  • Forward all customer feedback to Production and management

  • Utilize management skills to improve various process within and between Sales and Production

  • Aggressively pursue due and overdue unpaid revenue from clients via phone calls, letters and other creative methods to make certain that clients pay in a timely manner

  • Be an expert in the translation industry including leaders, competitive data, proposal formats, competitive rates and marketing strategies and well as local competitors

  • Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

【インターナショナルな営業チーム】

東京の営業チームはインターナショナルなバックグラウンドを持った社員がほとんどです。ご入社後まずは営業活動に注力していただきますが、将来的にチームのマネジメントをお願いする可能性もあります。

【若手が活躍できる環境】

年齢や社歴に関わらず"頑張った人が適正に評価される"環境がグローバル全体で整っています。

【基本的な採用プロセス - 3~4週間】

人事面接(日本語)→ オフィス面接(日本語)→ 海外マネジャー面接(英語、2回)およびオンライン適性試験→最終オンライン面接(英語)

【年収・給与】

  • 年俸制:経験に応じて、ベース+コミッション制

  • 社会保険完備

  • 交通費支給(月額上限3万円)

Skills

Customer ServiceNegotiation

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