Medical Office Assistant

POSITION: Medical Office Assistant

JOB TYPE: Full Time

LOCATION: Grande Prairie, Alberta

SALARY/WAGE: Starting at $24.00/hour, commensurate with experience

JOB SUMMARY:
The Agency is assisting True Medical Imaging in the recruitment of a Medical Office Assistant.

RESPONSIBILITIES:

• Schedule patient appointments in accordance with clinical protocols, physician requirements, and equipment availability.

• Answer incoming telephone calls, emails, and electronic inquiries in a professional and courteous manner.

• Maintain electronic scheduling systems, patient databases, and administrative records.

• Monitor waitlists and optimize appointment utilization to minimize gaps in scheduling.

• Greet and assist patients on arrival, ensuring a positive experience.

• Assist with billing, data entry, reporting, and other administrative functions.

• Identify scheduling conflicts or operational concerns and communicate them to management promptly.

• Collect and process payments.

• Chaperone exams when necessary.

REQUIREMENTS:

• Certification as a Health Information Office Assistant, Unit Clerk, or Medical Office Assistant.

• Medical Terminology certification is required.

• Knowledge of diagnostic imaging procedures is an asset.

• Preference for Connect Care experience.

• Experience using patient/diagnostician booking programs is an asset.

• Minimum of 2 years of experience in a fast-paced customer service or medical office environment.

BENEFITS:

• Competitive Wages

• Medical & Dental Benefits, including RRSP matching

• Opportunity to work with a great team

• State-of-the-art new medical clinic featuring top-of-the-line equipment and medical professionals

JOB POSTING INFORMATION:

Submit your resume and cover letter to The Agency at [email protected]. Any questions can be directed to Courtney at (780)833-1112.

Additionally, we thank all applicants for their interest; however, only those individuals selected for an interview will be contacted. We are committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified individuals. We celebrate equity, diversity, and inclusion and are committed to building a diverse team that will make a positive contribution to the communities where we live and work.