- Location
- Tanzania
- Workplace
- Onsite
- Department
- Manager
- Seniority
- Manager
- Source
- JOIN
Description
**Location**: Mala Boutique Hotel, Zanzibar, Tanzania
**Job Type**: Full-time
**Open to:** Tanzania, Kenya, Eastern Europe, and South Africa
## Tasks
**Overview:**
To oversee and continuously elevate the look, feel, and guest experience of the hotel, ensuring every guest-facing element reflects the intended standard, atmosphere, and brand.
**Key Responsibilities:**
**Guest-facing experience & hosting**
- Act as a warm, visible host during dinner events
- Engage with guests naturally, learn names, preferences, and occasions
- Create a welcoming, relaxed atmosphere without being intrusive
- Act as a bridge between guests and the wider team when needed
**Interiors & visual up-keep (rooms & public areas)**
- Regularly walk through rooms, villas, and shared spaces with a critical eye
- Identify when furniture, soft furnishings, décor, or finishes are tired
- Propose replacements or updates aligned with the hotel’s style
- Source and select new items where approved (lighting, art, cushions, accessories)
**Food & beverage presentation (not kitchen operations)**
- Ensure dishes leaving the kitchen are well-presented and consistent
- Flag presentation issues and work with kitchen staff to correct them
- Oversee table settings, plating style, garnish consistency, and timing
- Maintain visual standards without managing recipes or prep
**Uniforms, tables & soft details**
- Ensure uniforms are clean, well-fitted, and styled correctly
- Oversee napkins, table linens, cushions, décor, candles, and lighting
- Flag when items need replacing, tailoring, or refreshing
- Maintain a consistent “look” across services and spaces
**Brand & atmosphere ownership**
- Be the internal reference point for “does this feel right?”
- Maintain consistency across:
- Interior styling
- Guest interaction tone
- Food presentation
- Help train staff by example, not instruction-heavy management
## Requirements
**Person Specification**
- Naturally warm, confident, and observant
- Strong eye for aesthetics and detail
- Comfortable speaking with guests one-on-one
- Notices small things others overlook
- Calm, tasteful, not flashy
- Hospitality or lifestyle background preferred (boutique hotel, restaurant, events, retail, design-led café)
## Benefits
- Accommodation
- Meals
Please include your interior design portfolio in your application. For faster processing of your application, please fill out this job application form:
[https://hostly.typeform.com/Zanzibar](https://hostly.typeform.com/Zanzibar)