Service & Warranty Technician I

Back to the “BASX.”

With core values based on People, Product, Pride and Perseverance, BASX, located in Redmond, OR, was founded in 2014 by two entrepreneurial engineers who had a vision for providing precision air handling systems. Fast forward just 10 years, BASX, now an integral part of AAON, is an industry leader in the innovative research, development, design and manufacturing of custom heating, ventilation, and air conditioning (HVAC) solutions.

Our goal is to partner with companies, in a wide range of industries such as data centers, clean rooms and surgery centers, who come to us with complex challenges that need to be resolved. Our team has a world-class reputation for manufacturing custom HVAC solutions that exceed our customers' needs and expectations, and we are proud to manufacture over 90% of our units, from start to finish, right here in beautiful Central Oregon.

Our team is rapidly increasing, from 200 employees in 2022 to over 800 today, to meet the demand for our innovative solutions, and we are looking for talented individuals within a broad range of specialties to continue this incredible growth.

If you are looking for a job in a dynamic, fast-paced, growing, and fun environment where you can develop and hone your skills, we want to meet you. Our team enjoys flexible shift schedules and generous benefits, including medical, dental and vision, and short- and long-term disability as well as both a 401(k) and an HSA (Health Savings Account) with a 175% employer match. We welcome people who have a passion for ingenuity, perseverance, and pride, and who love innovation and the satisfaction of knowing their work matters.

General Description

Provide maintenance on specialized commercial HVAC systems according to Company standards providing the customer with high quality experience.

Other position details

• Start up and service mechanical and electronic equipment.

• Utilize hand tools and test equipment to perform work.

• Review work order and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation or repair assignment.

• Discuss assignment with customer’s representative and inspect installation site to verify that electrical wires, conduit, switches, and circuit breakers are installed according to specification.

• Troubleshoot HVAC equipment to detect malfunction and repair or replace defective parts, using hand tools and power tools.

• Interpret maintenance manuals, schematics, and wiring diagrams, and repair equipment utilizing knowledge of electronics and using standard test instruments and hand tools.

• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.

• Document service calls and start ups noting product performance, and suggestions for product improvements.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education & Experience Requirements

• High School Diploma or equivalent; additional trade schools or certifications a plus

• Knowledge of industry products/equipment a plus.

• Knowledge and experience with a variety of hand tools.

• Experience in making repair and replace decisions.

• Familiar with a wide range of equipment and troubleshooting techniques.

• Mechanical aptitude and general tool knowledge

• Must be able to travel 90% of the time.

• Valid driver’s license with clean MVR.

• Excellent communication skills, both verbally and in written.

Other Competencies 

• Able to work well with directive, carry out assignments and prioritize issues.

• Capable of utilizing a laptop PC for reporting and troubleshooting software.

• Able to work cooperatively in a team environment.

• Organization and multi-tasking skills.

• Time management skills.

• Detail oriented.

• Highly motivated.

Essential Mental Functions:

• Communicates effectively in written and spoken form.

• Possesses excellent interpersonal relationship skills.

• Exhibits good decision making and analytical problem solving abilities.

• Demonstrates strong multi-tasking capabilities and organizational skills.

• Works effectively in a team environment.

• Works effectively in a fast-paced high-pressure environment.

Essential Physical Functions:

• Lift up to 50lbs.

• Sit or stand for up to 95 percent of work hours.

• Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.