- Location
- Westwood, NJ
- Department
- Administration
- Education
- High School
- Source
- Paylocity
Description
Description
Main Job Tasks and Responsibilities
- greet patients
- register patients according to established protocols
- assist patients to complete all necessary forms and documentation including medical insurance
- ensure patient information is accurate including billing information
- inform patients of medical office procedures and policy
- maintain and manage patient records
- move patients through appointments as scheduled
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- collect co-pays and payments
- report statistics as required
- schedule hospital admissions, tests, scans and outside appointments for patients
- obtain external medical reports as required by medical professionals
- respond and comply to requests for information
- deal with incoming and outgoing post
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure reception area is well maintained, neat and clean
- safeguard patient privacy and confidentiality
Requirements
Education and Experience
- high school diploma
- knowledge of medical terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of healthcare insurance preferred
Key Competencies
- communication skills
- information collection and management
- planning and organizing
- attention to detail
- customer service skills
- adaptability
- confidentiality
Skills
JavaScriptReactjQuery.NET
