- Location
- Grand Rapids
- Workplace
- Onsite
- Type
- Full-time
- Closing date
- Today
- Source
- ApplyToJob
Description
Applied Innovation is seeking a Meter Analyst to configure, maintain, and support our meter software agent. This is an in-office position, working out of our Grand Rapids Michigan, Distribution Center.
Meter Analyst Responsibilities/Objectives
Meter Analyst Requirements
Experience working with the following
Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.
Meter Analyst Responsibilities/Objectives
- Onboard external customers to our supported meter software agent
- Maintain meter environment by mapping customers, equipment, adding/removing records and conducting preventative maintenance to the system.
- Resolve external customer meter collection challenges utilizing an established troubleshooting process.
- Maintain proper documentation for historical and analytical purposes.
- Meet or exceed department metrics.
- Provide our customers with Fast, Friendly, and Amazing service.
Meter Analyst Requirements
- Strong problem solving and troubleshooting skills.
- Excellent communication skills.
- Ability to provide customer focused end-user support by phone, and e-mail.
Experience working with the following
- External customers
- Microsoft Outlook, Word, and Excel.
Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.
Skills
Excel